- What is WhatsApp Business API?
- Features of WhatsApp API
- Benefits of WhatsApp Business API
- Use Cases of WhatsApp Business API
- WhatsApp Marketing
- Promotional Messages
- Customer Support
- WhatsApp Store
- Account Access and Password Support
- CTWA (Click-to-WhatsApp-Ads)
- Who Can Get the WhatsApp API?
- How to Get WhatsApp Business API?
- Why Get Your WhatsApp Business API from a Solution Provider?
- Simplified Setup and Integration Process
- Professional Support and Assistance
- Access to Additional Features and Tools
- Payment Flexibility for Indian Businesses
- Getting Started with a Solution Provider
- How to Get WhatsApp Business API in Just 5 Minutes
- Why DoubleTick?
- What's Next After WhatsApp API Integration?
- Can I Get WhatsApp API for FREE?
- How to Get DoubleTick for FREE?
- Wrapping Up!
- Frequently Asked Questions
If you've navigated to this page, chances are you're looking for quick ways to get WhatsApp Business API. Well... you're indeed in the right spot then.
In this article, we'll deep dive into the exciting world of WhatsApp API, how you can easily get it for your business, explore its key features, benefits, eligibility, hassle-free setup, and even discover if you can get WhatsApp API for FREE. So, buckle up and get ready to unlock the full potential of this game-changing communication tool in just five minutes!
What is WhatsApp Business API?
A WhatsApp Business API is an advanced version of WhatsApp Business App that is specially designed to help businesses communicate with their customers in a more efficient and personalized way. With WhatsApp API, businesses can receive and send bulk WhatsApp messages in real-time seamlessly, manage large volumes of customer messaging, set up WhatsApp automation to automate routine business enquiries and leverage WhatsApp chatbots to streamline customer communication.
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In a nutshell, WhatsApp Business API is a robust solution for businesses to do bulk WhatsApp marketing, personalize customer communication flows and provide a better customer experience that'd ultimately help businesses build customer relationships at scale. Whether you're a small business owner or part of a larger company, the WhatsApp Business API can be tailored to fit your needs.
Wanna know about WhatsApp Business API in detail? Here is your 2024 Ultimate Guide to WhatsApp Business API - Click Here to Read
Features of WhatsApp API
WhatsApp API empowers businesses with an extensive range of features to efficiently handle their customer communication. These features include:
Bulk Messaging: Bulk Broadcast is one of the greatest features of WhatsApp API. This hero feature lets you send Unlimited WhatsApp broadcast messaging with personalized messages and call-to-action buttons to your customers. Your customer will receive your messages right in their WhatsApp inbox even though they haven't saved your number, which is one of the biggest limitations of WhatsApp Business App.
Broadcast Campaign Analytics: This feature lets you track your WhatsApp broadcast analytics in real time. You can track the campaign performance metrics such as Sent, Delivered, Read, Replied, and Failed. With this quick real-time comprehensive insight you can optimise your WhatsApp marketing campaign and take necessary measures to perform it better in future.
Team Inbox: Now no more multiple WhatsApp Business numbers to drive your customer communication. As the cloud-based shared team inbox gives a birds-eye view of your team and customer conversations. This comprehensive single-view chat window lets you manage your bulk customer enquiries and team response rate seamlessly. You can see who messaged you, when they messaged you, who from your team responded, what they responded and when they responded.
Team Performance Analytics: Team performance analytics lets you track your team's chat response rate to your customer enquiries and the quality of the response. This insight would help you fine-tune your customer support approaches and response quality over time.
WhatsApp Chatbots: Yet another powerful feature of WhatsApp API! The WhatsApp chatbot lets you automate your routine business enquiries. You can set WhatsApp automation, set auto-replies and do a lot more as the possibilities are limitless.
Third-party Apps and Tools Integration: Now integrate your favourite tech stack seamlessly with WhatsApp API and manage your customer's data and actions in one place. You can integrate third-party tools such as Google Sheets, Zapier, WooCommerce, Pabbly, Shopify and so on.
Green Tick Badge: Get a coveted WhatsApp green tick badge next to your business name promising more trust towards your business and offering a sense of security to your customers. This Green tick is more than just a flashy symbol; it's a sign of trust and legitimacy. While this doesn't offer any additional features, it definitely gives an extra edge to the brand in the eyes of potential customers, even those who haven’t saved your number.
Benefits of WhatsApp Business API
One of the greatest benefits of WhatsApp Business API is you can reach your customers wherever they are, simply almost anywhere!
You can connect with your customer through interactive conversations and drive sales, support, marketing and automation with two-way conversations that engage users across the journey.
WhatsApp API is not your regular WhatsApp Business App! It's a VIP pass to create memorable experiences with your customers. You can leverage this platform to deliver compelling conversational flows with interactive CTAs, share dynamic product lists with rich media and more.
The list doesn't end here! The WhatsApp API comes with a host of other benefits as well. Listed below are a few of them:
Unmatched Customer Support: Provide instant auto-responses to your customers with multilingual support, automate replies for frequently asked questions, send on-time appointment and payment reminders, and be readily available for your customers round the clock.
Enhanced Marketing Efforts: Send unlimited bulk broadcasts with real-time campaign analytics, shoot personalised promotional messages with interactive clickable buttons, upsell and cross-sell products or services as per customers' interest and previous journey, collect feedback and more.
Privacy and Security: Ensures user privacy with end-to-end encryption.
WhatsApp is one of the best Platforms for two-way Communication and by sending effective messages you're building a strong brand identity by connecting with your customers globally.
Here is your exclusive guide to know in-depth about the benefits of WhatsApp API. Click Here to Read
Now that we have explored the key benefits of WhatsApp API, let's look at some prime use cases of it.
Use Cases of WhatsApp Business API
Talking about the use cases, there are many!
Every industry and business has its own unique use cases. From product marketing to customer support, business updates to process automation, there are so many...
Let's explore a few of the best use cases of WhatsApp API:
Now create marketing campaigns that convert!
- Send personalized promotional messages, offers, and back-in-stock alerts while respecting customer's consent.
- Seamlessly set up broadcast campaigns, send abandonment cart notifications, appointment alerts, payment reminders and other important updates and reminders with customers.
- Enhance customer experience with instant order confirmations and shipment updates, send automated subscription reminders, delivery updates and more.
- Send unlimited WhatsApp messages without getting banned. *WhatsApp messaging tier limit and WhatsApp terms and policy applied.
Now make promotions feel more personal and special!
- Maximize your marketing ROI by sending hyper-relevant promotional messages without any constraints.
- Send media-rich communications containing images, documents, audio and video files, location, interactive CTA button, and much more.
- Drive upsell and cross-sell opportunities.
- Re-engage with customers after cart abandonment.
Now resolve customer queries in seconds even when you're asleep!
- Optimize your customer support by deploying automated conversational flows that would effectively manage high-volume inbound support requests.
- Implement canned responses and smart self-serve routing to escalate conversations to live agents for complex queries or irate customers, ensuring efficient use of resources.
- Complement customer support by integrating smart WhatsApp chatbots into your support system capable of addressing bulk routine queries that would significantly reduce response time and operation costs.
- Seamlessly integrate with your favourite CRM and marketing automation tools and manage all the customer communication and journeys in one place.
- Build a friction-free buyer journey that allows customers to browse products and place orders directly within WhatsApp.
- Showcase relevant products and services from your catalogues through product messages.
- Present inventory items via interactive multi and single-product messages.
- Enable seamless shopping cart additions with real-time updates on price and availability.
- Offer personalized upsell and cross-sell recommendations based on buyer's past interactions.
Account Access and Password Support
Now provide instant account access and password support!
Implement multi-factor authentication or use one-time passwords to verify accounts and users.
Boost ROI, nurture and engage better with CTWA!
Elevate lead quality and foster engagement with ads that click to WhatsApp.
Now that you have a good understanding of the fundamentals and advantages of WhatsApp API, let's move on to gauge who or what kind of businesses can get the WhatsApp API.
Who Can Get the WhatsApp API?
Understanding the prerequisites to get WhatsApp API is crucial to ensure that your business is eligible to get access to this valuable MarCom solution. In this section, we'll break down the criteria based on business size and industry type.
The WhatsApp Business API is specifically designed for medium and large businesses. These organizations typically have a higher volume of customer interactions, making the WhatsApp API a perfect fit for their needs. On the other hand, if you are an individual entrepreneur or manage a small business, don't worry! The WhatsApp Business App is a fantastic alternative, offering basic automation features tailored to help you grow and maintain strong customer relationships.
Before applying for the WhatsApp API, it's important to check the list of prohibited industries to ensure your business is compliant. Businesses operating within the following sectors are not eligible to get WhatsApp Business API:
- Tobacco products
- Betting/Gambling businesses
- Alcohol distributors
- Weapons and ammunition businesses
- Live animals trading
- Adult products/services
- Medical/Healthcare products
- Dating platforms
- Cryptocurrency platforms
- Multi-level marketing and get-rich-quick schemes
- Misleading or fraudulent products or services
If your business does not fall into any of the above categories, congratulations! You are eligible to apply for the WhatsApp API and harness its power to elevate your customer communication strategy.
How to Get WhatsApp Business API?
Now that you've determined your business's eligibility for the WhatsApp API, let's explore the two primary methods of getting access to this powerful communication tool. Both options have their pros and cons, so it's essential to choose the one that best suits your business needs.
Direct Sign-Up Through META
One way to get access to the WhatsApp API is by directly signing up through META. This process involves creating a Facebook Business Manager account, verifying your business, and requesting access for the WhatsApp API from Meta. Upon approval, you'll be able to configure and develop it as per your business requirements and start engaging with your customers on WhatsApp.
Please note that this is a time-consuming process and requires technical expertise. You'd need a professional developer to set up the WhatsApp API and get the entire platform ready for you. It's also important to mind that when opting for an in-house WhatsApp API integration you won't have immediate technical support access from Meta in case you encounter any issues. In such cases, you'll have to rely on your own resources or seek help from online communities.
Through a Solution Provider
Another option to get access to the WhatsApp API is through a WhatsApp API solution provider, like DoubleTick. DoubleTick offers a range of premium WhatsApp API features like Unlimited WhatsApp messaging, cloud-based team inbox, real-time campaign analytics, team performance analytics, no-code WhatsApp chatbots, order booking commerce bots, multiple WABA number, third-party apps and platform integrations, 24x7 support and much more. At DoubleTick we'll take care of everything from setup to integration and onboarding allowing you to focus on your core business while we handle the technical aspects of the WhatsApp API.
Ultimately, the choice between direct sign-up and working with a solution provider depends on your business's resources and expertise. Consider your organization's technical capabilities and the level of support you require when making your decision.
Why Get Your WhatsApp Business API from a Solution Provider?
While getting the WhatsApp API directly from META has its advantages, signing up with a solution provider offers several unique benefits that can make the process more effortless and efficient. In this section, we'll dive into the reasons why partnering with a solution provider can be a game-changer for your business.
Simplified Setup and Integration Process
A solution provider can help you navigate the often complex setup and integration process, ensuring a smooth and hassle-free experience. With their expertise and knowledge, they can quickly identify and resolve any potential issues that may arise during the setup.
Professional Support and Assistance
By opting for a solution provider, you gain access to a team of professionals who can provide ongoing support and assistance throughout the setup and beyond. They also have direct contacts with Meta’s support team that can swiftly help resolve any technical issues that arise during the setup and service. This means that you can focus on your core business operations, while the solution provider takes care of the technical aspects of the WhatsApp API.
Access to Additional Features and Tools
Solution providers often offer a suite of additional features and tools tailored to your business needs. These may include customizable message templates, advanced analytics, and integrations with other software or platforms, providing you with a more comprehensive solution. For say with DoubleTick, you get a team inbox, in-depth real-time analytics, WhatsApp chatbots, AI-powered commerce BOT, Multiple WABA number features and a lot more that can greatly enhance your customer communication strategy.
Payment Flexibility for Indian Businesses
To leverage the WhatsApp API services directly from Meta, businesses are required to link their credit card to their WhatsApp account. Unfortunately, credit cards from India are not presently accepted, posing a challenge for Indian businesses aiming for an in-house integration. However, WhatsApp API solution providers like DoubleTick, can manage billing with Meta on your behalf, and offer much more flexibility in terms of payment options. This alternative not only simplifies your budget management but also streamlines the billing process. With the flexibility to choose from an array of payment gateways, including Stripe, Razorpay, Worldpay, and others, businesses can select the most convenient option for their needs.
Getting Started with a Solution Provider
A solution provider will get quick approval and can swiftly set up the WhatsApp API platform for you. For instance, with DoubleTick, the process takes between two to three days.
DoubleTick also offers a robust mobile app that lets your team chat with customers, send bulk broadcasts, track campaign analytics, assign customer conversations on the go, and much more. This is one of the greatest advantages, as it’s something Meta doesn’t offer.
Download DoubleTick and Experience First-Hand!
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With DoubleTick the possibilities to scale your business are endless.
How to Get WhatsApp Business API in Just 5 Minutes
It only takes 5 minutes to sign up for WhatsApp Business API via DoubleTick. If your Meta Business Manager is already verified, you can get started with DoubleTick right away. However, suppose the verification of the Meta Business Manager is required. In that case, it may take between three days to a week, depending on the business's document readiness and response time from Meta. After the account is set up, a confirmation email will be sent to the business.
You need to follow the below steps to access the DoubleTick WhatsApp API:
- Get a phone number that does not have an existing WhatsApp account
- Sign up for a DoubleTick plan
- Complete Facebook Business verification
After completion of these steps, you will be able to use all the functionalities of WhatsApp Business APIs on the DoubleTick dashboard.
Requisites to Apply for DoubleTick WhatsApp Business API
- A Facebook Business Manager account
- A verified business
- A WhatsApp business account
- A fresh phone number
- A Line of Credit for your WhatsApp business account
- A command line tool such as Terminal or an app like Postman that can perform URL requests (Not needed if applied via DoubleTick)
We'd also need at least two documents from the below list to verify the business:
- Business bank statement
- Business License
- Certificate of incorporation
- Goods and services tax registration certificate (GST)
- Permanent account number card (PAN)
- Shop establishment certificate
- MSME Certificate
- Utility bill
We can't onboard you if the above documents are not available.
- You'll have to get a new phone number for your WhatsApp Business API account as you can't use this further for your personal use.
- You can also use your existing phone number for your WhatsApp Business API account but all your data will be erased and you'll not be able to use it for your personal use any further.
If you're looking for the best MarCom tool that can send unlimited WhatsApp messages to saved and unsaved contacts, do WhatsApp marketing and automation, and leverage WhatsApp Chatbots to streamline your customer support, then DoubleTick is the best WhatsApp Marketing solution for you. Here are a few of the top reasons to sign up with DoubleTick WhatsApp API.
- Manage your sales and marketing on the go with a mobile-first approach, perfect for today's dynamic business landscape.
- Robust mobile app to chat with customers on the go.
- Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts.
- Automate WhatsApp marketing by scheduling your broadcast messages.
- Detailed broadcast analytics report to track your WhatsApp marketing campaign metrics in real-time.
- Track important metrics and gain valuable insights into team performance and chat response time.
- Single WhatsApp number for your entire company with a cloud-based team inbox and role-based access.
- Cater to cross-functional teams with personalized handling of business operations through differentiated WhatsApp Business API (WABA) numbers.
- Maintain the quality of business interactions by blocking unwanted messages, ensuring a focused and productive communication environment.
- Number masking so that your customer data is saved with you.
- End-to-end automated catalogue sharing and order booking via AI-powered Commerce BOT.
- WhatsApp automation via no-code WhatsApp chatbots that can answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers.
- Choose your favourite tech stack and integrate them with DoubleTick in just a few clicks.
- Super intuitive, easy to use and mobile-friendly.
- 24/7 Customer support is available via call, WhatsApp or email.
DoubleTick offers a full-fledged WhatsApp Marketing solution built on the official WhatsApp Business API platform.
Read more about DoubleTick here - What is DoubleTick and How This Could Be Your Greatest WhatsApp Marketing and Sales Tool
What's Next After WhatsApp API Integration?
After successfully integrating the WhatsApp Business API, focus on earning the Green Tick Badge for your account. This badge boosts your brand's credibility, showing customers that your business is authentic and trustworthy.
The WhatsApp Business API is just the starting point. By securing the Green Tick Badge, you can elevate your brand's credibility and foster customer trust, maximizing your WhatsApp Business account's potential.
Here is a step-by-step guide on how to get a Verified Green Tick Badge on WhatsApp - Click HERE to Read
Can I Get WhatsApp API for FREE?
A common question businesses often ask is whether they can access the WhatsApp Business API for free. While the WhatsApp API itself does not have a direct cost, there are fees associated with sending messages through the platform, depending on factors like the destination country and message volume.
However, there is some good news. With DoubleTick WhatsApp Business API, you can use the WhatsApp API for free. Keep in mind that while DoubleTick offers free access to the API, messaging fees still apply.
Looking to get WhatsApp Business API for FREE?
CLICK HERE to know how to get WhatsApp Business API for Free
In a nutshell, using the WhatsApp API for free is possible with DoubleTick, but it's essential to consider messaging fees to make an informed decision about the WhatsApp API's cost-effectiveness for your business.
Check out the country-wise Conversation pricing sheet
Also, check out these 50+ Best WhatsApp Promotional Message Templates That Work Like a Charm
How to Get DoubleTick for FREE?
Step 1: Download the DoubleTick App
Navigate to the Play Store or Apple Store and download DoubleTick. You can also download the app here:
iPhone Users: Download Here
Android Users: Download Here
Step 2: Sign Up for a Free Demo Account
Before you commit, we want you to experience the power of DoubleTick firsthand. Sign up with DoubleTick and access the platform, where you can explore and test the features of the product.
In conclusion, the world of WhatsApp API awaits you, ready to supercharge your customer communication and elevate your brand's reputation. As we've explored in this blog post, getting the WhatsApp API is a breeze, especially when you partner with a solution provider like DoubleTick. Remember, the path to a seamless and efficient customer experience is not only about integrating the WhatsApp API but also about earning the coveted Green Tick Badge to showcase your brand's credibility.
So, what are you waiting for? It's time to embark on the WhatsApp API journey and harness its potential to propel your business to new heights. Unleash the power of this game-changing communication tool, and watch your customer relationships flourish like never before. Happy messaging!
Checkout WhatsApp API pricing HERE
Frequently Asked Questions
Question: Is there an API for WhatsApp?
Answer: Yes, there is an API for WhatsApp. It is primarily designed for medium and large businesses aiming to leverage WhatsApp's widespread popularity to enhance their sales and customer support. The API facilitates seamless integration of WhatsApp into a company's tech stack. It enables businesses to offer superior customer service through various methods. These include engaging in two-way interactions, developing automated chatbots, sending notifications and updates, and integrating WhatsApp with CRM systems. Given WhatsApp's global reach, this API is a valuable tool for businesses to communicate with customers regardless of their geographical location.
Question: How can my business benefit from using the WhatsApp Business API?
Answer: By using the WhatsApp Business API, your business can streamline customer communication, improve response times, automate routine tasks, and enhance overall customer satisfaction, ultimately leading to increased brand loyalty and sales.
Know more about the benefits of WhatsApp Business API HERE
Question: Is the WhatsApp Business API suitable for small businesses?
Answer: While the WhatsApp Business API is primarily intended for medium and large businesses, small businesses can benefit from the WhatsApp Business App, which offers a range of features tailored to help them grow and maintain strong customer relationships.
Here is an exclusive guide to WhatsApp marketing strategies for small businesses: Click here to read
Question: Can Chatbots be integrated with WhatsApp Business API?
Answer: Yes, you can create as many WhatsApp chatbot flows as possible with a WhatsApp Business API-based platform like DoubleTick. The process is really simple as you only need to drag & drop the elements and create Chatbot flows for your business.
Question: How do I get WhatsApp API?
Answer: You can get WhatsApp Business API either directly through META (formerly Facebook) or from a solution provider, like DoubleTick, that can offer additional support and features. Click below for a FREE DEMO with our support team.
Or Download the application from the Playstore or Appstore
Question: Is WhatsApp business API free?
Answer: The WhatsApp Business API is not free, unlike the WhatsApp for Business app. Costs vary as they are determined by the WhatsApp solution partners who facilitate the API setup for businesses. Each WhatsApp solution provider sets their own pricing structure.
Question: How can I get a free WhatsApp API?
Answer: With DoubleTick, you can access the WhatsApp Business API for free, but messaging fees and platform charges will still apply.
Check out the country-wise Conversation pricing sheet.
Looking to get WhatsApp Business API for FREE?
CLICK HERE to know how to get WhatsApp Business API for Free
Question: How can I get the Green Tick Badge for my WhatsApp Business account?
Answer: To get the Green Tick Badge, verify your business with your Meta Business Manager account and follow WhatsApp's guidelines and criteria. The badge signifies authenticity and credibility, fostering customer trust in your brand.
For a smoother experience, consider partnering with a solution provider such as DoubleTick. We'll simplify the green tick application process by applying on your behalf, making the process quicker and less daunting.
It's important to note that while DoubleTick can streamline the process, it cannot influence Meta's decision to approve your Green Tick application. Meta's decision is final.
Upon approval of your request, your WhatsApp Business account will be upgraded to a WhatsApp Official Business account, and a verified green tick will appear next to your profile picture.
Question: What is the difference between the WhatsApp Business API and the WhatsApp Business App?
Answer: The WhatsApp Business API is designed for medium and large businesses to automate and manage high volumes of customer interactions, while the WhatsApp Business App is tailored for small businesses and individual entrepreneurs, offering features to grow and maintain customer relationships.
Here is an in-depth guide to the difference between WhatsApp, WhatsApp Business, and WhatsApp API. Click HERE to Read.
Question: Is it possible to use the same phone number for both WhatsApp Apps and WhatsApp Business API?
Answer: No, a phone number active on the WhatsApp App or WhatsApp Business app cannot be registered with WhatsApp Business API. If a number is already in use on WhatsApp Apps, it must be deregistered from there to activate it on WhatsApp Business API.
Question: Are there any messaging fees associated with the WhatsApp Business API?
Answer: Yes, messaging fees apply when using the WhatsApp Business API. These fees depend on factors like destination country and message volume and may vary based on your chosen solution provider.
Check out the country-wise Conversation pricing sheet.
Question: Why should I choose a solution provider like DoubleTick for WhatsApp Business API integration?
Answer: By choosing a solution provider like DoubleTick, you'll benefit from a simplified setup and integration process, professional support and assistance, access to additional features and tools tailored to your business needs, and the possibility of using the WhatsApp Business API for free.
Question: What’s DoubleTick’s pricing plan?
Answer: Check out DoubleTick’s features and pricing plans HERE.
Question: How many team members can I add to my DoubleTick account?
Answer: You can add unlimited team members to DoubleTick as per your plan.
Question: In how many days will the DoubleTick setup be ready for my WhatsApp Business API account?
Answer: If your Meta Business Manager is verified, you can get started with DoubleTick within 5 minutes. If however, you need help with Meta Business Manager verification then the process will take around 3 days to a week depending on how ready you are with your documents as well as the response time from Meta.
Question: Can I use my existing number for DoubleTick?
Answer: Yes, you can use your existing number with DoubleTick. However, we would recommend that you use a new number instead of using an existing one to ensure smooth operations for your business.
Question: Can I use my WhatsApp business app number and DoubleTick number at the same time?
Answer: No, at a time you can use only one account. Data from your WhatsApp business account will be erased once you switch to DoubleTick.
Question: To how many customers can I shoot the broadcast messages?
Answer: There is no restriction. You can create unlimited broadcast groups and shoot messages to unlimited contacts. However, Meta might restrict you if a lot of customers mark your message as spam. The best practice is to enable the STOP bot on DoubleTick and send your templates with a STOP quick reply message so that people who are not interested in your communication can easily press STOP to opt out instead of reporting your number as SPAM to WhatsApp.
Question: Can I automate and schedule broadcast messages?
Answer: You can automate WhatsApp messages and schedule broadcasts with DoubleTick.
Question: Does DoubleTick come with a bulk contact upload feature?
Answer: Yes, you can simply upload an Excel file having contact details to the dashboard and shoot messages in bulk to unlimited customers.
Question: How many devices does DoubleTick support?
Answer: An unlimited number of devices can be used with DoubleTick. However, access to the number of accounts will be based on your subscription.
Question: How to apply for WhatsApp Business API?
Answer: You can apply for WhatsApp Business API directly through META or choose a WhatsApp API solution provider like DoubleTick. Choosing the META path is tech-intensive as you'll have to do everything by yourself. Starting from getting the approval for the WhatsApp API from META to getting the platform ready, everything is to be done by you which is a technically exhaustive job. On the other hand, you can sign up for DoubleTick and relax, as we run the entire show for you. From getting the WhatsApp API approval to setting up the platform and getting things going, we'll do everything for you.
Question: How to integrate WhatsApp Business API into the website?
Answer: Integrating WhatsApp API into the website is an easy process. Here is a quick guide where we walk you through the effortless ways to integrate WhatsApp on your website in just 5 minutes. Click HERE to Read.
Question: Can I integrate WhatsApp API with my existing tech stack?
Answer: Yes, you can integrate WhatsApp API with your existing tech stack. DoubleTick allows integration with numerous third-party apps including Google Sheets, Shopify, Zoho, Zapier, Leadsquared, Tally, Pabbly, WooCommerce, QuickSell, and Webhooks.
Question: What are all the things I can do with WhatsApp API?
Answer: With WhatsApp Business API, you can:
- Send key updates to customers, including order confirmations and shipment updates, and remind them about appointments.
- Use promotional messages to create a more personal connection, drive upsell and cross-sell opportunities, and re-engage customers after cart abandonment. This helps in maximizing your marketing ROI with targeted promotions.
- Facilitate a smooth buying experience by allowing customers to browse products and place orders directly through WhatsApp.
- Optimize support costs and increase efficiency. Automated conversational flows can handle high-volume support requests, with smart routing to live agents when necessary. Integration with CRM and marketing automation platforms is also possible.
- Provide account and password support, including multi-factor authentication or one-time passwords for account and user verification.
- Craft unique interactive experiences to engage and delight your customers, leveraging the conversational nature of WhatsApp.
Question: What are the primary issues that WhatsApp API can resolve for my business?
Answer: If you encounter these challenges, WhatsApp API can be an ideal solution:
- Ineffective results from Email/SMS marketing: If traditional marketing channels aren't yielding the desired outcomes, WhatsApp API offers a more direct and engaging way to reach your audience.
- Limitations in sending bulk messages: If you need to broadcast messages to over 1000 WhatsApp users and face constraints, WhatsApp API allows for scalable and efficient messaging.
- Risk of getting blocked using unauthorized tools: Using unofficial bulk messaging software can lead to being blocked. WhatsApp API provides a legitimate and secure way to send mass messages without such risks.
With DoubleTick, these issues can be effectively addressed, ensuring compliant, efficient, and impactful communication through WhatsApp.
Question: Can WhatsApp Business API be accessed on multiple devices?
Answer: Yes, you can access WhatsApp Business API on as many devices as you want using DoubleTick, including mobile devices, PCs, and tablets. This is a significant advantage over WhatsApp Business, which has limited multi-device capabilities.
Question: How much does WhatsApp API cost?
Answer: The price of the WhatsApp API solution differs by the solution providers. Apart from the setup/deployment cost, WhatsApp solution partners also charge their customers for the messaging fees.
Check out the country-wise pricing HERE
Question: What does the WhatsApp API do?
Answer: With the WhatsApp API you can send bulk messages to unlimited saved and unsaved contacts, implement smart WhatsApp chatbots to automate your customer communications, manage 1000s of customer queries via cloud-based shared team inbox and integrate the platform with any of your tack stack to manage seamless data flows between the systems.
Question: Which is the best API for WhatsApp in India?
Answer: DoubleTick is one of the best WhatsApp Business API solution providers in India. DoubleTick offers a robust mobile app that lets you chat with your customers on the go. Leverage the bulk broadcast feature to send WhatsApp messages to 1Lakh+ customers in one go, track real-time analytics of these broadcast campaigns and answer 1000s of customer queries via a shared team inbox. You can also implement our smart WhatsApp chatbot to automate your customer communication flow, leverage our commerce bot to share product catalogues and receive orders on WhatsApp itself. You can also integrate the DoubleTick WhatsApp API with any of your favourite tech stacks and communicate data flow in a single dashboard.
Question: What is the best API provider for WhatsApp Business?
Answer: DoubleTick is one of the best API providers for WhatsApp Business.
Read through the article below to know in-depth about the reasons why?
Question: How do I request WhatsApp API?
Answer: You can request WhatsApp API either directly from Meta or get it through a WhatsApp API solution provider like DoubleTick. Each of them has their own pros and cons. Know about them HERE
Question: What is the lowest price of WhatsApp API?
Answer: There is nothing as such the lowest price of WhatsApp API. However, we've created "A One-Stop Guide to WhatsApp API Pricing Offered by the Top WABA Providers".
Also, check the pricing of DoubleTick WhatsApp API HERE.
Question: Can I use the WhatsApp Business App with API?
Answer: No, you can't use the WhatsApp Business App with API using the same number.