Get FREE WhatsApp Business API

Q: What prerequisites are required to go live with the WhatsApp Business API?

To launch with the WhatsApp API, three key elements are needed: 1. Facebook Business Manager 2. WhatsApp Business Account (WABA) 3. Line of Credit. In case you do not have any of the above, then getting them is convenient with DoubleTick. Reach out to us for further information.

Q: How do I switch to DoubleTick from another WhatsApp BSP (Business Solution Provider)?

In case you're already using a phone number for your WhatsApp Business API account either directly or via an official WhatsApp BSP, it cannot be reused to switch to a different provider. You'd need to secure a new number to register with DoubleTick.

Q: Is acquiring opt-ins necessary for the WhatsApp Business API?

To maintain a high-quality customer experience, WhatsApp mandates businesses to secure opt-ins from customers before initiating a chat via Message Templates. Such opt-ins can be gathered both within and outside WhatsApp. Popular methods include WhatsApp links, QR codes, ads, website contact forms, and interactive voice response (IVR). For instance, opt-ins can be requested when a customer subscribes to your newsletter or makes a purchase on your website.

Q: Is the WhatsApp API available for free?

Contrary to the WhatsApp Business Application, the WhatsApp API comes with associated charges such as hosting, support, and conversation fees as outlined by Meta and WhatsApp. However, the first 1000 conversations each month are free, after which conversation charges apply as per Meta’s rate cards.

Q: Is it possible to use WhatsApp App and WhatsApp API on the same number?

Unfortunately, it's not possible! A number that's active on WhatsApp Business API cannot be registered on WhatsApp App. Moreover, if a number is currently registered on WhatsApp Apps, you'll need to delete that WhatsApp Account to register for WhatsApp Business API.

Q: Is it possible to use WhatsApp on various devices with WhatsApp API?

Indeed, you can! With DoubleTick, you can access the WhatsApp Business API on multiple devices, unlike the WhatsApp Business App. You have the flexibility to log into DoubleTick anytime, using a mobile device, PC, or tablet.

Learn all about WhatsApp Business API

Time to Unlock the Magic of WhatsApp

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WhatsApp Business App v/s WhatsApp Business API

Here is a quick comparative snapshot of why the WhatsApp Business App is not a scalable MarCom solution for all your business needs.

Growing Businesses

WhatsApp Business API

Small Businesses

WhatsApp Business App

Best Suitable For

SMBs and Enterprises

Very Small Businesses

Multi-User Access

Unlimited Users

Up to 5 Devices

Chat Automation

Yes

Not Possible

ChatBots

Yes

Not Possible

Broadcast Limit

Unlimited

256 Contacts

Broadcast Reaches

All Users

Only who have saved your number

Interactive Messages

Yes

Verified Green Tick

Yes

Team Inbox

Yes

App Integrations

Yes

Coding Required

Yes, but not required if you sign up with DoubleTick

Your customers are waiting for you on WhatsApp!

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One Platform - Multiple Industries

Retail

Entice customers with effortless product search, informed purchasing advice, loyalty program alerts, discounts, repeated purchases and post-sales interactions.

Financial Services

Promote the use of digital finance with immediate account balance checks, tailored investment suggestions, hassle-free claims settlement, upselling opportunities and more.

Fintech

Streamline financial services with convenient KYC procedures, instant payments, credit card renewals, EMI collections, lead acquisition and handling service requests.

Food & Restaurants

Transform your restaurant operations with ordering through WhatsApp, recommendations for meals and additional items, seamless payment systems, and instant updates on delivery status.

E-commerce

Engage customers with an intuitive online store, personalized suggestions, sale alerts, and efficient after-sales services. Simplify order tracking and resolve queries promptly.

Jewellery

Captivate customers with exquisite jewelry displays, expert buying tips, and exclusive deal alerts. Streamline purchases with instant payments and after-sales care.

B2B

Transform B2B engagement with swift quotes, streamlined orders, and strong customer support. Bolster relationship through real-time inventory updates, tailored recommendations, and robust portfolio showcasing your business solutions.

D2C

Engage customers through your product catalogue, address product inquiries, send abandoned cart reminders, and streamline order tracking.

How to Get Started

Just Starting with WhatsApp?

Thinking about using WhatsApp for your business and curious about how it can drive growth with messaging?

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Want to Transition to DoubleTick?

Already signed up with another WhatsApp Business provider?

Swap to DoubleTick with ease, keep your current phone number, and experience no service interruptions.

Keen to Partner Up?

Do you build your own software and want to allow your customers to use WhatsApp Business?

Why not become an official ISV partner with DoubleTick?

Frequently asked questions

What prerequisites are required to go live with the WhatsApp Business API?

How do I switch to DoubleTick from another WhatsApp BSP (Business Solution Provider)?

Is acquiring opt-ins necessary for the WhatsApp Business API?

Is the WhatsApp API available for free?

Is it possible to use WhatsApp App and WhatsApp API on the same number?

Is it possible to use WhatsApp on various devices with WhatsApp API?