50+ Best WhatsApp Promotional Message Templates That Work Like a Charm

WhatsApp has long been a popular choice for businesses looking to communicate with their customers on a personal level. However, until recently, businesses were not allowed to send promotional or marketing messages to their customers. Only transactional messages, such as payment confirmation or shipment tracking, delivery messages, and messages that can be categorized as an ‘update’ were permitted. This was to ensure that businesses could not spam their customers with unnecessary notifications and offer personalized communication.

But in September 2021, WhatsApp introduced a new category of templates called ‘Marketing’. The introduction of this messaging template has revolutionized the way brands interact with their customers. This has allowed businesses to send promotional and similar messages to their customers who have opted-in. Brands using WhatsApp Business API can now send product recommendations, discount vouchers, promotional offers, coupons, new product launch updates, and more on WhatsApp to generate leads and drive sales.

However, it is important to note that just because you can send promotional messages on WhatsApp, it doesn't mean you should. There is always a risk of your WhatsApp number getting blocked by users if you don't follow the guidelines set by WhatsApp. To ensure that your promotional messages are well-received, you should

1. Maintain a 3:1 ratio between transactional and promotional messages.
2. Personalize your promotional messages by including emojis, images, videos and easy-to-read words.
3. Avoid spamming users with promotional messages.

If you’re wondering how to curate and send promotional messages on WhatsApp, we've got you covered. Keep reading, as in this article, we'll be sharing 50 of the best WhatsApp promotional message templates, specifically tailored to maximize your promotional efforts. These templates are designed to effectively communicate your message, nurture customer relationships, improve customer engagement, generate leads and drive more conversions. Whether you're a small business owner or a marketer from a large corporation, these templates will help you take your WhatsApp marketing efforts to the next level.

What are WhatsApp Promotional messages?

Any form of WhatsApp messages that businesses use to promote their product or services comes under the category of WhatsApp Promotional messages. These are non-transactional messages that businesses send to their customers through WhatsApp Business API to offer discounts or coupons, announce new product launches, send back-in-stock alerts, promote an app, send product recommendations, or remind customers about abandoned shopping carts.

With an increasing number of customers inquiring about offers and discounts from their favourite brands through WhatsApp, WhatsApp has begun to approve non-transactional messages to allow businesses to interact with their customers and improve customer engagement.

Can You Send Promotional Messages on WhatsApp?

Since September 2021, WhatsApp has allowed businesses to send promotional messages to their customers through WhatsApp Business API. These messages can include discounts, vouchers, coupons and other offers in the form of template messages. However, it's important to note that these template messages must be pre-approved by WhatsApp to ensure compliance with their business and commerce policies.

Additionally, creating a customized broadcast list with relevant customer segments is an effective way for businesses to send personalized promotional notifications in bulk, allowing for more efficient and targeted communication with their customer base.

What Makes WhatsApp Promotional Messages a Game-Changer for Businesses?

WhatsApp promotional messages can be a game-changer for businesses because-

Expected: 

- People have opted-in to receive promotional messages from the business over WhatsApp 

- This eliminates unexpectedness and increases the chances of engagement

Relevant:

• WhatsApp promotional messages are personalized to the specific person
• Personalization is based on recent purchases or engagement with the business
• This increases the relevance of the message and the chances of engagement

Timely:

• WhatsApp notifications are sent when they are most relevant to the recipient
• This maximizes the impact of the message and increases the chances of engagement and conversion

Key Benefits of Sending Promotional Messages on WhatsApp

Promotional messages are an integral part of any brand's WhatsApp marketing strategy. By keeping customers informed of ongoing sales, recent launches, and offers, businesses can enhance their customer experience, build brand loyalty, and drive repeat purchases.

Some of the key benefits of WhatsApp promotional messages include:

• Improve Customer Experience: By sending personalized messages based on buyers' interests or purchase history, brands can create a more engaging and satisfying shopping experience.
• Build Brand Loyalty: Offering incentives such as discount codes or loyalty points can help increase customer retention and drive repeat purchases.
• Boost Conversion Rates: WhatsApp promotional messages have a higher chance of being read by recipients, which can help increase visibility and sales opportunities.
• Cost-effective Way to Boost Sales: WhatsApp promotional messages are an easy and cost-effective way to increase sales, especially for MSMEs which can stand out from the crowd.
• Reach a Wider Audience: WhatsApp has over 2+ billion active users worldwide, providing businesses with a new and highly effective way to reach potential customers, as well as to engage with existing ones.
• Improve ROI: WhatsApp promotional messages can help improve a business's ROI as these promotional messages have a higher chance of being read by the recipients.
• Increased Repeat Purchase: WhatsApp promotional messages such as discount codes or loyalty points can help brands increase their repeat purchases thus increasing their customer retention rate.

Sometimes customers may not be satisfied with your brand due to the lack of a good shopping experience, or they simply don't feel that they're getting good enough deals to complete their next purchase. Sending WhatsApp promotional messages with discounts or loyalty points can address dissatisfaction and increase repeat purchases, thus improving customer retention.

Eligibility to Send Promotional Messages on WhatsApp

In order to send non-transactional template messages to a large number of customers on WhatsApp, businesses must apply for the WhatsApp Business API.

If a business already has an approved WhatsApp Business API number, it can start broadcasting promotional messages to its customers.

However, there are certain prerequisites and restrictions that businesses must consider before sending promotional messages on WhatsApp:

• An active WhatsApp Business API number is required.
• Opt-in from customers is required and businesses must adhere to WhatsApp's opt-in policy guidelines.
• Each promotional template message will be reviewed by WhatsApp. Daily newsletters and excessive notifications are not allowed.
• Businesses must comply with WhatsApp's policies at all times.

Guidelines to Send Promotional Messages on WhatsApp

WhatsApp is a customer-focused platform and it's important for businesses to abide by their policies when promoting their products or services. Here are a few key guidelines to keep in mind when sending promotional messages on WhatsApp:

1. Comply with WhatsApp's commerce policy by getting customer consent before sending promotional messages to ensure customers have a choice and do not feel spammed by continuous messaging.
2. Maintain a balance between transactional and promotional messages, with a suggested ratio of 3:1.
3. Personalize and segment your audience, and send relevant and timely messages that are tailored to their interests.
4. Be mindful of your audience's engagement levels. Avoid sending promotional messages to users who have opted out or unsubscribed.
5. Understand the importance of sending timely messages and the frequency with which your audience is comfortable receiving them.
6. All messages should be relevant to the user, providing all necessary information about discounts, deals or loyalty points.

Note: 

Only countries that are eligible to use WhatsApp promotional messages for their businesses can use this service.

As mentioned above, WhatsApp is a customer-focused platform, and businesses should be mindful of this when sending promotional messages. By following these guidelines, you can ensure that your audience is engaged and interested in the products and services that you're promoting.

Now that we've covered the fundamentals of using WhatsApp for business promotions, let's dive into some specific examples of effective promotional messages. From catchy subject lines to personalized content, these messages will help you engage with your audience and increase conversions. Whether you're promoting a sale, a new product, or simply reminding customers of your brand, there's a message that will work for you."

50+ Creative WhatsApp Promotional Message Templates That Work Like a Charm

Please note that these are just templates and you should personalize them according to your business, offers and local laws and regulations.

New Product Launch Update

Many product launches fall short due to inadequate reach and ineffective marketing strategies. Being a robust communication platform, WhatsApp offers a great active audience base with its high open and click-through rates, making it the ideal platform to promote new products. And product promotion templates are great ways to notify customers about the latest products or services that your business has to offer.

Big branding evokes a desire in potential customers to purchase and use their products. By creating this desire and providing incentives, such as eye-catching poster templates, during a new product launch, a business can increase sales and gather valuable feedback for future product development.

Here are some simple and effective WhatsApp message templates to help you announce and market your new product launch. Just fill in your product details and send it out. 

Template Samples:

Option - 1

Hello { {Customer Name} },

Introducing [product name] - the latest addition to our [product category] line. Get [discount/offer] when you buy now. Don't miss out on this exclusive launch!"

CTA- Buy Now 

Option - 2

Hello { {Customer Name} },

Are you ready for the newest and hottest [product category] on the market? [Product name] is now available for purchase with [discount/offer] for a limited time only.

CTA- Buy Now 

Option - 3

Hello { {Customer Name} },

Exciting news! We're thrilled to announce the launch of [product name]. Be one of the first [20] to order & win [Rs. 2500] amazon gift card! 🤩

CTA - Check it Now 

Option - 4

Hello { {Customer Name} },

New product launch alert! We're excited to introduce [product name] to our [product category] line. Be the first to try it out with [discount/offer] on your purchase."

CTA - Check it Now 

PRO Tips:

• Ensure that your product is fully developed and ready for launch before making any announcements.
• Clearly communicate the unique features and benefits of your product to differentiate it from competitors.
• Use strong calls to action in your messaging to encourage recipients to take the next step, such as visiting your website or purchasing your product.
• Test your messaging template before sending it to ensure it is visually appealing and all links are functional on various devices.

Stock Update

Stock update promotional message templates in WhatsApp Business API are great for informing customers about the availability of a product or service. These templates can be used to alert customers when a new stock arrives or when a popular item is back in stock. These types of messages can also be used to inform customers about limited stock availability so they can act quickly.

Back-in-Stock/Limited Stock Alert

These WhatsApp promotional message templates are perfect for informing customers about a product or service that is in high demand and may sell out quickly.

Notify customers who had previously added an item to their wish list but were unable to purchase it due to it being out of stock. The high demand for a sold-out product can be leveraged as social proof to increase sales when the item is restocked. Additionally, creating a sense of scarcity with restocked items can also drive sales.

Template Samples:

Option - 1

Hello { {Customer Name} },

The highly demanded [Product Name] is finally back in stock! Don't miss out on your chance to own it, order now!

CTA- Buy Now 

Option - 2

Hello { {Customer Name} },

Limited stock alert! [Product Name] is back in stock and going fast! Order yours now before it's too late.

CTA- Buy Now 

Option - 3

Hello { {Customer Name} },

Back by popular demand! [Product Name] is now available for purchase again. Order yours now and unlock a surprise!

CTA- Buy Now 

Option - 4

Hello { {Customer Name} },

The wait is over! [Product Name] is back in stock and ready for purchase. Don't miss out on your chance to own it.

CTA- Buy Now 

Option - 5

Hello { {Customer Name} },

We heard you! [Product Name] is back in stock due to high demand. Order yours now before it sells out again!

CTA- Buy Now 

Option - 6

Hello { {Customer Name} },

Restocked and ready to go! [Product Name] is now available for purchase again. Don't miss out on your chance to own it.

CTA- Buy Now 

New Designs Alert

New designs alert promotional message templates in WhatsApp Business API are great ways to notify customers about new products or designs launch. These templates can be used to showcase new merchandise, keep customers engaged and informed about new arrivals, and drive sales by highlighting new or exclusive designs.

Template Samples:

Option - 1

Hello { {Customer Name} },

We've got new designs that are sure to turn heads! Check out our latest collection now!

CTA- Shop Now 

Option - 2

Hello { {Customer Name} },

Get ready to be impressed! Our new designs are here and they're better than ever.

CTA- View Collection

Option - 3

Hello { {Customer Name} },

Fresh off the runway! Check out our latest designs and be the first to rock the latest trends.

CTA- Discover Now

Option - 4

Hello { {Customer Name} },

New designs alert! We've just added some hot new items to our collection. Don't miss out!

CTA- Shop Now

Option - 5

Hello { {Customer Name} },

We know you love new designs! So we've added some fresh new styles to our collection. Check it out now! 

CTA- View New Arrivals

Seasonal and Holiday Offers

These templates are great ways to promote a special holiday deal or offer.

During popular holidays or seasonal changes, many people are in search of deals and discounts on gifts, clothing, and personal items. It's a great time for businesses to offer special prices and sales to attract shoppers, as they're more likely to take advantage of discounts, offers, and coupons now. Even a small incentive such as free shipping can motivate them to make a purchase.

Template Samples:

Black Friday Sale

Hello { {Customer Name} },

Get ready for the biggest sale of the year! Don't miss out on our Black Friday deals. Up to 50% off on selected items. 

Shop now and save big!

CTA- Shop Now 

Halloween

Hello { {Customer Name} },

Trick or Treat! Get in the spooky spirit with our Halloween sale. Up to 40% off on costumes and decorations. Limited time offer, grab it now!

CTA- Shop Now 

New Year

Hello { {Customer Name} },

Ring in the new year with new savings! Start the year off right with our New Year's sale. Up to 30% off on all items. Shop now and save big!

CTA- Shop Now 

Christmas

Hello { {Customer Name} },

Ho ho ho! Deck the halls with our Christmas sale. Up to 40% off on gifts and decorations. Limited time offer, grab it now!

CTA- Shop Now 

Autumn

Hello { {Customer Name} },

Fall into savings with our Autumn sale. Up to 30% off on clothing and accessories. Shop now and save big!

CTA- Shop Now 

Winter

Hello { {Customer Name} },

Stay warm and save big with our Winter sale. Up to 50% off on winter clothing and accessories. Limited time offer, grab it now!

CTA- Shop Now 

Thanksgiving

Hello { {Customer Name} },

Give thanks for our Thanksgiving sale! Up to 40% off on all items. Shop now and save big! 

CTA- Shop Now 

Weekly Deals 

Weekly special deals are one of the best ways to boost sales and personalized WhatsApp promotional messages based on your customer's preferences can improve the conversion rate. Send weekly deals to incentivize your customers to make a purchase. For example, you can offer a promotion where they can buy two articles and get a 20% off on their next purchase, this will not only increase average order value but also drive repeat purchases. A free shipping offer could be added to make the deal even more appealing.

Template Samples:

Option - 1

Hello { {Customer Name} },

Don't miss out on our weekly deals! Save 20% on [product/service] now. Click [CTA] to shop now!

Option - 2

Hello { {Customer Name} },

This week's deals are too good to pass up! [Product/service] at discounted prices. Save 15% when you click [CTA] to see the offers.

Option - 3

Hello { {Customer Name} },

Happy Monday! Start the week off right with our weekly deals. [Product/service] at unbeatable prices with 10% off when you click [CTA] to view.

Option - 4

Hello { {Customer Name} },

Time is running out! Get [product/service] at discounted prices for a limited time. Save 25% on your purchase when you click [CTA] to take advantage of our weekly deals.

Option - 5

Weekly deals alert! Save big on [product/service] up to 30% off. Click [CTA] to view the offers before they expire

Monthly Sale

Month end is approaching fast and you're looking to clear out your inventory? End-of-the-month campaign message template can help you achieve just that! Use it to attract new customers and give a boost to your sales before the month ends.

Template Samples:

Option - 1

Hello { {Customer Name} },

Tired of waiting for the next sale? Our monthly sale is here, and you don't want to miss out! Get an extra 15% off on all clothing items until the end of the month. Use the code MONTHLY15 at checkout to redeem your discount. Happy shopping!

CTA- Shop Now 

Option - 2

Hello { {Customer Name} },

Summer is here and it's time to update your wardrobe! Get 25% off on all summer clothing items until the end of the month. Don't wait, visit { {Landing Page Address} } now to grab the best deals before they're gone!

CTA- Shop Now 

Option - 3

Hello { {Customer Name} },

The month's end is approaching and so is our end-of-month sale! Get up to 50% off on all { {Product Name} } items until { {Date} }. Hurry, visit { {Landing Page Address} } now to revamp your wardrobe before the new month starts!

CTA- Shop Now 

Option - 4

Hello { {Customer Name} },

Want to stock up on essentials without breaking the bank? Our monthly promotion has got you covered! Get 10% off on all grocery items until the end of the month. Visit { {Landing Page Address} } now to shop for your favourite products at a discounted price.

CTA- Shop Now 

Upcoming Sale Alert

The Upcoming Sale Alert template in WhatsApp Business API is a great way to inform your customers about upcoming sales or events that your business is hosting. With this template, you can easily notify your customers of new sales and promotions and give them an early heads-up so they can plan accordingly. Additionally, by customizing the template with your brand's colours and logo, you can create a cohesive marketing message that will help to increase brand awareness and loyalty among your customers. 

Template Samples:

Option - 1

Hello { {Customer Name} },

Don't miss out on our upcoming sale! [Date] is the day you'll want to mark in your calendar. Up to [discount] off on [product/service]. Don't forget to RSVP with us!

CTA- Book me a slot

Option - 2

Hello { {Customer Name} },

Get ready for the biggest sale of the season! Starting [date], we're offering [discount] off on all [product/service]. Hurry and reserve your spot now!

CTA - Book spot now

Option - 3

Hello { {Customer Name} },

Limited-time offer! Our upcoming sale is one you won't want to miss. Starting [date], [product/service] will be [discount] off. Book your appointment now!

CTA - Book now

Option - 4

Hello { {Customer Name} },

Exclusive offer for our WhatsApp subscribers! Our upcoming sale is just around the corner. Starting [date], [product/service] will be [discount] off. Claim your spot before it's too late!

CTA - Book spot now

Option - 5

Hello { {Customer Name} },

It's almost time! Our upcoming sale is just a few days away. Starting [date], [product/service] will be [discount] off. Don't forget to RSVP to get early access!

CTA- Book me a slot

Loyalty Programs

Loyal customers are crucial for the growth and sustenance of a business as they are 10x more valuable than new buyers. The cost of acquiring a new customer is typically 5 times higher than retaining an existing one, making customer retention a crucial part of keeping marketing spend low and building a loyal audience. Engaging existing customers to continue shopping from your brand is an integral part of growth and sustenance. One effective way to retain customers is by offering them incentives such as unique offers, loyalty rewards, and early access to sales. A great way to keep customers coming back is by offering them incentives to order again. In fact, loyal customers are 50% more likely to try a new product from your store and spend 31% more than new customers. One great way to promote a loyalty program and encourage repeat purchases is by sending promotional messages on WhatsApp.

Template Samples:

Option - 1

Dear { {Customer Name} }, 

We're grateful for your loyalty over the past { {Number of Years} } years. As a token of appreciation, we're offering you a { {Discount} }% off your next purchase. Thank you for your continued support.

Option - 2

Hello { {Customer Name} }, 

Thanks for your recent purchase! We've credited your account with { {Number of Points} } points that you can use towards your next purchase. Check your total points here: { {Link} }

Option - 3

{ {Customer Name} }, 

Your loyalty means the world to us. To show our appreciation, we're offering you a { {Discount} }% off your next purchase. Thank you for choosing us.

Option - 4

Dear { {Customer Name} }, 

We noticed that you've been a loyal customer for { {Number of Years} } years now. We couldn't be more grateful. As a token of appreciation, we're offering you a { {Discount} }% off your next purchase. Keep shopping with us!

Option - 5

Hello { {Customer Name} }, 

We wanted to take a moment to thank you for your loyalty. As a valued customer, you're eligible for a special offer: { {Discount} }% off your next purchase. Thank you for your continued support.

Abandoned Cart Recovery

Abandoned carts are a common problem faced by the e-commerce industry, with an average cart abandonment rate of 69.82%. This can happen due to various reasons such as a lack of convenient delivery options, lack of payment methods, confusing checkout process, or unexpected shipping costs. However, one effective way to address this issue is by sending WhatsApp promotional messages as a reminder to customers about the items they left in their carts. This serves as an incentive for them to complete their purchase and can recover 40-60% of abandoned cart issues, ultimately increasing sales. Businesses can also leverage WhatsApp Chatbot to nudge customers with a WhatsApp message regarding their product in the cart with a link to the payment to complete their purchase.

One pro tip to boost your abandoned cart recovery efforts is to offer a sweet deal or an added bonus to entice your customers to complete their purchases. This could be a discount on their order, complimentary shipping, or even a complimentary product. The key is to give them a little extra push to seal the deal and make it too good to pass up. Make sure the offer is something that will genuinely excite them and make them want to finalize their purchase.

Template Samples:

Option - 1

Dear { {Customer Name} }, 

Don't let your dream purchase slip away! Complete your purchase now and get free shipping on us. 

CTA - Click { {Link} } to finish your order.

Option - 2

Dear { {Customer Name} }, 

Don't miss out on this opportunity! Complete your purchase within the next 24 hours and get a complimentary product with your order. 

CTA - Click { {Link} } to finish your order.

Option - 3

Dear { {Customer Name} }, 

Your cart is waiting for you! Complete your purchase now and get 10% off your total order. 

CTA - Click { {Link} } to finish your order.

Option - 4

Dear { {Customer Name} },

Don't let these deals get away! Complete your purchase now and get a free gift with your order. 

CTA - Click { {Link} } to finish your order.

Option - 5

Dear { {Customer Name} },

Don't miss out on these amazing deals! Complete your purchase within the next 48 hours and get 15% off your total order. 

CTA - Click { {Link} } to finish your order.

Festive Wishes

Be it Diwali, Holi, Christmas, Eid or more; festive wishes are a great way to connect with your customers and increase sales during special occasions. Leverage WhatsApp messages to send personalized festive wishes to your customers and pair them with a compelling offer or discount to incentivize them to make a purchase. Additionally, sending festive wishes to customers helps to strengthen the relationship and create a sense of community.

Here are a few ready-to-use festive messages to boost your sales by 7x:

Template Samples:

Option - 1

Hey { {Customer Name} }, 

[Company Name] wishes you a very [Happy Diwali]. 

✨🎉 We are glad to have you with us. On the special occasion of [Diwali], we have an exclusive offer for you. 🤩 Avail [10%] discount on the purchase of any [Electronics]. 😍 Hurry, offer valid only till [Date] ⏳ Apply Code: [DIWALI10] 

CTA- Buy Now

Option - 2

Hey { {Customer Name} }, 

😄Here's a Christmas treat you won't forget. Get FLAT 50% off up to Rs 200 on selected [Fashion] items. Hurry! Sale ends at midnight today. URL [Link - Add your own URL]

Option - 3

Hey { {Customer Name} }, 

[Company Name] wishes you a very [Happy New Year]. 

🎉🎊 As the year ends and a new one begins, we want to thank you for your continued support. To show our appreciation, we're offering [20% off] on all [Clothing and Accessories] for a limited time only. 🛍️ Hurry, offer valid until [Date] ⏳ Apply Code: [NY20] 

CTA- Shop Now

Option - 4

Hey { {Customer Name} }, 

🎉🎊 [Company Name] wishes you a very [Happy Dussehra]. 

🎉🎊 Celebrate this festival of victory with us by availing [15% off] on all [Home Decor] products. 🛍️ Make your home festive-ready with our wide range of products. Hurry, offer valid until [Date] ⏳ Apply Code: [DSR15] 

CTA- Shop Now

Option - 5

Hey { {Customer Name} }, 

🎉🎊 [Company Name] wishes you a very [Happy Holi]. 

🎉🎊 Add some colours to your life with our exclusive [25% off] on all [Beauty and Personal Care] products. 🛍️ Get ready to celebrate the festival of colours with our wide range of products. Hurry, offer valid until [Date] ⏳ Apply Code: [HL25] 

CTA- Shop Now

Now that you have a comprehensive list of creative WhatsApp promotional message templates, it's time to learn the key elements of crafting effective messages. Keep reading to discover the secrets of writing promotional messages that will resonate with your audience and drive results.

How to Craft Effective WhatsApp Promotional Messages: Techniques and Strategies

To make your WhatsApp promotional messages effective, it's crucial to tailor them to your audience and make the most of the opportunity. In this section, we'll learn how to write effective WhatsApp promotional messages that drive results. This section will help you with some key tips and strategies for crafting WhatsApp promotional messages that will resonate with your audience and drive results. 

Write an Interesting and Engaging Message

• Make your message stand out by using a conversational tone, keeping it crisp and to the point, and including interactive elements such as images, videos, PDFs, or CTA buttons.
• Use persuasive language that is easy to understand and act upon, but avoid coming across as a sales pitch.
• Keep in mind that customers have limited attention spans, so grab their attention with an engaging tone and clear call to action.

Keep it Short and Concise

• A short, directed message can encourage engagement and ultimately lead to a purchase.
• Avoid long, disjointed, and complex messages and instead focus on succinctly communicating your products and services.

Be Specific and Honest About Your Offerings

• Outline the specific value propositions in your message to attract genuinely interested customers.
• Be transparent and honest about what customers can expect for their money to build trust and credibility.

Promote, but Don't Overdo It

• Keep your message subtle and avoid over-promoting or overpromising.
• Remember that customers prefer to feel like they are buying, not being sold.

Avoid Spamming

• Be aware of WhatsApp's algorithms for identifying spam messages and avoid evoking a false sense of urgency or asking for personal information.
• Refrain from giving customers the impression that you are a spam account.

Continuously Improve Your Messages

• Remember that no one gets it perfectly right at first, so gather feedback and continually improve your messages.

3 Effective Strategies for Sending WhatsApp Promotional Messages

Segment and Personalize Your Messages 

To ensure that your messages are reaching the right audience, segment your users based on factors such as location, gender, and purchase history. Personalize your messages using the data you have, and include personalization variables in your message templates.

Track and Analyze Message Data 

Keep track of data to know if you need to improve your strategy, audience or messaging. Analyze the data to identify when your messages are best received, and craft message templates that resonate with your audience. Additionally, avoid sending multiple messages to less engaged users.

Manage Customer Responses with a Shared Inbox 

To effectively manage customer inquiries and concerns, use a shared WhatsApp inbox for your team. Assign incoming chats amongst all your team members, use canned responses for quick replies, and even set up auto-replies for very specific but common queries.

You've now learned how to craft the perfect WhatsApp promotional message that will grab your audience's attention and drive sales. But what's the use of a great message if you can't reach a vast audience? Let's dive into the next step of mastering WhatsApp marketing - sending your message to an unlimited number of users with DoubleTick. Keep reading to discover the secrets of scaling your WhatsApp marketing efforts.

How to Broadcast Promotional Messages on WhatsApp to Unlimited Users Without Getting Blocked?

Sign-up with DoubleTick

You need a WhatsApp Business API account to send unlimited promotional messages on WhatsApp.

Get a verified WhatsApp Business API account by signing up with DoubleTick. With DoubleTick you can send promotional messages on WhatsApp via the Broadcast module.

Book a FREE DEMO today by Clicking BELOW.

Step-by-Step Process to Broadcast Promotional Messages on WhatsApp via DoubleTick

Step 1: Open the app and from the Hamburger menu click on "Broadcast Channel"

Step 2: Now on the next screen click on "New Channel" and name the channel and tap on "CREATE CHANNEL"

Step 3: You'll now have a list of contacts to be added to the created channel. You can now either select the contacts you want to be added or add the customer contact details in the excel sheet and import it to the DoubleTick

Step 4: Now open the channel and tap on the "Send message" button

Step 5: Now select the approved message template and tap on the send button

Congratulations! Your broadcast message has been sent and you can track the analytics in real-time in the same channel. 

How to Send Broadcast Messages in DoubleTick on Mobile

Note:

• Select ALERT_UPDATE as the category to get your promotional message template approved from WhatsApp.
  
• For each broadcast, you'll have to create the message template and get approval in advance from WhatsApp
• You can also use approved templates as many times as you want
• You can't send a broadcast without an approved template
• You can only have a limited number of Message Templates. If you need more, open a support ticket with WhatsApp stating your reason. WhatsApp may approve a higher limit at its discretion.

Now that you're familiar with crafting effective WhatsApp promotional messages and reaching a wider audience, let's dive into some best practices to ensure your messages are well-received. In this section, we'll delve into the do's and don'ts of sending WhatsApp promotional messages to ensure your campaigns are successful. From personalization to timing, we'll cover all the key elements to keep in mind. So, stay tuned to learn how to take your WhatsApp marketing game to the next level!

WhatsApp Promotional Messages Best Practices: Do’s & Don’ts

Do's:

• Segment your audience to send personalized messages that are relevant to their interests and purchase history.
• Track your message data to know if you need to improve your strategy, audience, or messaging.
• Use a shared inbox to manage customer responses and assign incoming chats amongst your team members.
• Don't forget to use approved template messages while sending a promotional message on WhatsApp.
• Get template messages approved by WhatsApp by selecting the "ALERT_UPDATE" category
• Include a clear call to action in your messages
• Test your messages before sending them to a larger audience
• Keep your messages concise and to the point
• Use WhatsApp's end-to-end encryption for sensitive information
• Avoid broadcasting too many promotional messages as it could lead to account reporting and a decrease in your Quality Rating.
• Comply with WhatsApp’s commerce policy

Don'ts:

• Don't send multiple messages to less engaged users.
• Don't send generic messages, personalize them with the data available.
• Don't use WhatsApp as a channel for mass marketing communication.
• Don't send too many messages, as it can lead to spamming
• Avoid using too many emojis or exclamation marks in your messages
• Don't send messages to contacts who have not given you explicit consent
• Do not use WhatsApp for sending unsolicited or illegal messages.

DoubleTick: Best WhatsApp Marketing Software to Grow Your Business

DoubleTick is WhatsApp 3.0 designed to empower your sales team to sell more in less time. An all-in-one solution, DoubleTick has everything that you've been looking for in a salesforce tool. Here are the key features you can't miss:

1. Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts
2. Automate WhatsApp marketing by scheduling your broadcast messages
3. Detailed broadcast analytics report to track your WhatsApp marketing broadcast campaign metrics in real-time
4. Cloud-based team inbox with customer assignment and role-based access
   
5. End-to-end automated catalogue sharing and order booking via AI-Powered Commerce BOT
6. WhatsApp Automation via AI-powered active chatbot that can answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers
7. Choose your favourite tool and integrate it with DoubleTick in just a few clicks
8. Simple and Mobile-friendly with Great UI/UX
   
9. 24/7 Customer support is available on call, WhatsApp or email

Wanna know more about DoubleTick? 

Read it here - What is DoubleTick and How This Could Be Your Greatest WhatsApp Marketing and Sales Tool 

How to Get DoubleTick?

Kindly email us at grow@quicksell.co or click below to schedule a free demo to learn about DoubleTick’s features and pricing plans.

Now transform WhatsApp into the ultimate sales engine to delight customers and drive revenue with DoubleTick!

Wrapping Up!

Businesses should strive to provide a comprehensive experience to their customers through WhatsApp. By utilizing non-transactional promotional messages, they can enhance their growth while keeping the users' interests at the forefront. Building strong relationships and having interactive conversations with customers are key components in creating an effective marketing strategy. WhatsApp can serve as a powerful tool to help establish long-lasting relationships, increase customer retention, enhance brand engagement and drive sales. With many customers already preferring to communicate with their preferred brands through WhatsApp, the future of promotional messages on WhatsApp business API looks promising, and businesses that adapt to this trend can reap significant benefits.

But the question is, are you effectively utilizing WhatsApp promotional messages to boost brand engagement and drive sales?

Frequently Asked Questions

Question: Which countries are eligible to use WhatsApp promotional messages?

Answer: There are only a handful of countries eligible to use WhatsApp promotional messages for their businesses.

• USA
• Jamaica
• Columbia
• Brazil
• UK
• Netherland
• Spain
• Germany
• Italy
• Egypt
• Nigeria
• South Africa
• Russia
• UAE
• Saudi Arabia
• Singapore
• Malaysia

However, this list may change in the future and it's always good to check the WhatsApp official website for the current list of eligible countries to use WhatsApp promotional messages.

Question: Can I send promotional messages on WhatsApp?

Answer: Yes, you can send unlimited promotional messages on WhatsApp via WhatsApp Business API.

Question: Are WhatsApp messages used for Advertising?

Answer: Yes, WhatsApp Business API can be used for advertising by sending promotional messages to customers with their consent and following WhatsApp guidelines.

Question: How to write a good promotional message on WhatsApp?

Answer: A good promotional message on WhatsApp should be clear, concise, and to the point. It should also be targeted to the right audience and include a clear call to action. Here are a few tips to help you write an effective message:

1. Write an Interesting and Engaging Message
2. Keep it Short and Concise
3. Be Specific and Honest About Your Offerings
4. Promote, but Don't Overdo It
5. Avoid Spamming
6. Continuously Improve Your Messages

Question: Are WhatsApp promotional messages effective?

Answer: WhatsApp can be an effective platform for sending promotional messages if the audience is targeted right, the message is of good quality, the timing is perfect, and the call to action is clear. WhatsApp has a large user base and allows for personalized messages with rich media. However, it's important to comply with WhatsApp's terms of use and not to send messages to users who haven't given their consent to receive promotional messages.

Question: How to send bulk Marketing messages on WhatsApp?

Answer: You can send bulk Marketing messages on WhatsApp via DoubleTick WhatsApp Business API. 

Read our exclusive blog to know in detail about "How to Send Bulk Marketing Messages on WhatsApp"

Question: How to send promotional messages on WhatsApp?

Answer: You can send promotional messages on WhatsApp via DoubleTick WhatsApp Business API. 

Read our exclusive blog to know in detail about "How to Send Promotional Messages on WhatsApp"

Question: Does DoubleTick offer a free trial?

Answer: Yes, we do offer a demo account that you can play with. Download the DoubleTick App to test with a demo account.

Question: What’s DoubleTick’s pricing plan? 

Answer: Kindly email us at grow@quicksell.co or Click here to book a free demo with us to learn about DoubleTick’s features and pricing plans.

Question: How many team members can I add to my DoubleTick account?

Answer: You can add unlimited team members to DoubleTick.

Question: In how many days will the DoubleTick setup be ready for my WhatsApp Business account?

Answer: If your Meta Business Manager is verified, you can get started with DoubleTick within 5 minutes. If however, you need help with Meta Business Manager verification, we can help you with that, and the process will take around 3 days to a week depending on how ready you are with your documents as well as the response time from Meta.

Question: Can I use my existing number for DoubleTick?

Answer: Yes, you can use your existing number with DoubleTick. However, we would recommend that you use a new number instead of using an existing one to ensure smooth operations for your business.

Question: Can I use my WhatsApp business app number and DoubleTick number at the same time?

Answer: No, at a time you can use only one account. Data from your WhatsApp business account will be erased once you switch to DoubleTick. 

Question: To how many customers can I shoot the broadcast messages?

Answer: There is no restriction. You can create unlimited broadcast groups and shoot messages to unlimited contacts. However, Meta might restrict you if a lot of customers mark your message as spam. The best practice is to enable the STOP bot on DoubleTick and send your templates with a STOP quick reply message so that people who are not interested in your communication can easily press STOP to get opted out instead of reporting your number as SPAM to WhatsApp.

Question: Can I automate and schedule broadcast messages?

Answer: You can automate WhatsApp messages and schedule broadcasts with DoubleTick.

 Question: Does DoubleTick come with a bulk contact upload feature?

Answer: Yes, you can simply upload an excel file having contact details to the dashboard and shoot messages in bulk to unlimited customers. 

Question: How many devices does DoubleTick support?

Answer: An unlimited number of devices can be used with DoubleTick. However, access to the number of accounts will be based on your subscription.