Refund & Cancellation Policy

Apport Software Solutions Private Limited (”Company”) charges and collects in advance for the use of the SaaS services (DoubleTick).

All services rendered are non-refundable. All monthly, quarterly, yearly, and multi-year subscriptions renew automatically on their due renewal date according to the date of purchase until officially cancelled in writing. Customers may cancel anytime by emailing a notice to support@doubletick.io.

Important: No refunds or credits for partial months or years of service will be refunded to a customer upon cancellation.

In case the amount remains outstanding for more than fifteen (15) days from the date of activation of services (for first-time users) & more than one (1) day for auto-renewal cases, the company reserves the right to cancel the subscription.