- What is WhatsApp Green Tick?
- Benefits of WhatsApp Green Tick
- Eligibility Criteria to Apply for Green Tick on WhatsApp Business API
- How to Apply for WhatsApp Green Tick Verification?
- Why DoubleTick?
- How to Get DoubleTick?
- How Long Does Meta Take to Review Green Tick Applications?
- Can I Still Use My WhatsApp Business API Account Without the WhatsApp Green Tick Badge?
- Which Businesses Can't Apply for WhatsApp Green Tick Verification?
- Is Getting a WhatsApp Green Tick Badge Crucial for Your Business?
- Frequently Asked Questions
In today's fast-paced digital world, businesses are continually seeking ways to stand out and build trust with their customers. WhatsApp Business API has emerged as a game-changer, and getting the verified green tick badge has become the holy grail for businesses looking to enhance credibility and customer confidence. In this step-by-step guide, we'll dive into the ins and outs of getting your very own green tick badge on WhatsApp Business API, so your business can truly shine and leave a lasting impression on your audience. Are you ready to unlock the full potential of your WhatsApp Business API account? Let's get started!
Alright, let's talk about the WhatsApp green tick. So, what exactly is it?
What is WhatsApp Green Tick?
The WhatsApp green tick is a small, yet powerful verification badge that appears next to your business name on the WhatsApp Business API platform. It's like a virtual stamp of authenticity, telling your customers, "Hey, we're the real deal!".
This nifty badge helps your audience quickly identify genuine businesses, giving them peace of mind and a sense of security while interacting with you. In a world where online fraud and impersonation run rampant, the WhatsApp green tick is a simple but effective way to build trust and keep the conversation flowing with your customers.
Benefits of WhatsApp Green Tick
Now that we've covered what the WhatsApp green tick is, let's dive into why it's such a big deal and the benefits it brings to your business.
- Business name displayed instead of phone number: Now, this benefit is a real game-changer! With the green tick, your business name will appear in your customers' contact lists, instead of just showing up as a phone number, even if they haven't saved your business contact information. This not only makes it easier for customers to recognize and remember your brand but also adds a personal touch to your interactions. No more guessing games or customers wondering, "Who's this number again?" They'll know it's you right away, paving the way for smoother and more enjoyable communication.
- Boosts brand credibility: When your WhatsApp business account has that coveted green tick, it sends a powerful message to your customers that you're authentic and they can trust you. It's like having a digital seal of approval, setting you apart from potential imposters or unverified businesses.
- Enhances customer trust: Trust is the backbone of any successful customer relationship. The green tick reassures your audience that they're dealing with a legitimate business, making them feel more comfortable and confident in engaging with you.
- Increases customer engagement: People are more likely to interact with businesses they trust. With the green tick, customers are more inclined to initiate and maintain conversations, boosting engagement and potentially leading to higher conversion rates.
- Gives you a competitive edge: In a crowded market, every little detail matters. The green tick can set you apart from competitors who don't have the badge, making your business more appealing and memorable to potential customers.
- Reduces blocks, negative reactions, and reports: The green tick does more than just enhance your credibility; it also helps improve the overall customer experience. With the badge, customers are less likely to block you or report your business, as they recognize you as a verified and trustworthy source. This leads to fewer negative reactions and a more positive customer perception of your brand.
- Higher message read rate and ROI: The trust established by the green tick can also translate into increased message read rates. Customers are more likely to pay attention to messages from verified businesses, leading to better engagement with your content. As a result, you'll enjoy a higher return on investment (ROI) for your messaging costs, making the green tick a smart choice for boosting your business's bottom line.
So, you're excited about the benefits of the WhatsApp green tick and are eager to apply for it. But, hold on a moment! Before you dive in, let's make sure you meet the eligibility requirements to apply for the green tick on your WhatsApp Business API account.
Eligibility Criteria to Apply for Green Tick on WhatsApp Business API
Before you set out to obtain the coveted WhatsApp green tick, it's essential to ensure your business meets the necessary prerequisites. Here's what you'll need:
- WhatsApp Business API Account: You must be using an approved WhatsApp Business API account with a verified Meta Business Manager. Note that a regular WhatsApp account on the Business App is not sufficient.
- 2-Step Authentication: Enable 2-step authentication for added security, ensuring your account is well-protected.
- Registered Business: Individual businesses are not currently eligible for the green tick. Your business must be a registered entity.
- Tier 2 or Above Messaging Level: Your business should be at Tier 2 or higher in WhatsApp's messaging levels to qualify for the green tick verification.
- Organic PR: Your business must have at least three organic press coverages. Keep in mind that paid PR does not count towards this requirement.
So, if your business meets these criteria, you're all set to apply for the WhatsApp Green Tick Verification with DoubleTick!
Remember, it's crucial to have a WhatsApp Business API account, a registered business, and press coverage to be eligible for the verification process.
How to Apply for WhatsApp Green Tick Verification?
So, you've confirmed that your business meets the eligibility criteria for the WhatsApp green tick. Now, it's time to dive into the application process. Before you start, make sure your business is integrated with the WhatsApp Business API. With that in place, there are two ways to apply for the green tick verification:
Option 1: DIY Verification Process
While it's possible to apply for the WhatsApp green tick yourself, be aware that the process can be quite technical and may require a significant amount of time and effort. If you're comfortable with this challenge, you can try applying on your own.
Here are the steps to request verification from the Facebook Business Manager:
- Log in to your Facebook Business Manager account and click on "Business Settings".
- Under accounts, select “WhatsApp Accounts”. If you have multiple accounts listed, choose the one you’re applying a green tick for.
- Select “Settings” and click “Contact Support”.
- Click on “Ask a question” on the top-right and choose “WABiz: Request official business account status”.
- Fill in the required information and submit the necessary documents in support of your application. Ensure that you have two-factor authentication enabled for your account before you proceed to send your business for verification.
- You can view your request status in your Business Manager under the “Direct support” tab.
If your application is accepted, your WhatsApp Business account will be upgraded to an Official Business account and a green verification tick will appear next to your profile picture.
Option 2: Use a Solution Provider like DoubleTick
For a smoother experience, consider partnering with a solution provider such as DoubleTick. We'll simplify the green tick application process by applying on your behalf, making the process quicker and less daunting.
It's important to note that while DoubleTick can streamline the process, it cannot influence Meta's decision to approve your green tick application. Meta's decision is final.
Upon approval of your request, your WhatsApp Business account will be upgraded to a WhatsApp Official Business account, and a verified green tick will appear next to your profile picture.
DoubleTick is one of the most trustworthy WhatsApp Business API solution providers, offering a range of features to enhance your WhatsApp marketing and customer engagement efforts. With DoubleTick, you can simplify the process of getting the green tick verification badge on your WhatsApp Business API account.
Here are some reasons to choose DoubleTick:
- We'll apply the green tick verification on your behalf, streamlining the process and saving you time.
- We offer 24/7 customer support via email, phone, chat, and WhatsApp.
- You can bulk broadcast messages and catalogue to unlimited saved and unsaved contacts.
- Automate your WhatsApp marketing by scheduling broadcast messages, and track the performance with detailed analytics reports.
- You can have a single WhatsApp number for your entire company with a cloud-based team inbox and role-based access.
- End-to-end automated catalogue sharing and order booking via AI-Powered Commerce BOT.
- WhatsApp automation via a chatbot that can answer customers’ queries, send automated anniversary and birthday wishes, abandoned cart notifications, pending balance reminders, bills, and all kinds of alerts to customers.
- Seamless integrations with popular third-party tools.
- Intuitive, easy-to-use, and mobile-friendly platform.
Choose DoubleTick for a full-fledged WhatsApp marketing solution built on the official WhatsApp Business API platform. With our support, you can enhance your customer engagement efforts and get the green tick verification badge on your WhatsApp Business API account quickly.
How to Get DoubleTick?
Kindly email us at firstname.lastname@example.org or Click Below to get a FREE DEMO to know about our product offering, features and pricing plans.
Now transform WhatsApp into the ultimate sales engine to delight customers and drive revenue with DoubleTick!
Requisites to Apply for DoubleTick WhatsApp Business API
- A Facebook Business Manager account
- A verified business
- A WhatsApp business account
- A fresh phone number
- A Line of Credit for your WhatsApp business account
- A command line tool such as Terminal or an app like Postman that can perform URL requests (Not needed if applied via DoubleTick)
We'd also need at least two documents from the below list to verify the business:
- Business bank statement
- Business License
- Certificate of incorporation
- Goods and services tax registration certificate (GST)
- Permanent account number card (PAN)
- Shop establishment certificate
- Udyog Aadhar / MSME Certificate
- Utility bill
We can't onboard you if the above documents are not available.
- You'll have to get a new phone number for your WhatsApp Business API account as you can't use this further for your personal use.
- You can also use your existing phone number for your WhatsApp Business API account but all your data will be erased and you'll not be able to use it for your personal use any further.
How Long Does Meta Take to Review Green Tick Applications?
You'll get a response to your green tick application directly from Meta within a week or so. During this time, Meta will verify your business details, press coverage, and messaging practices. Please note that inaccurate or incomplete information can delay the process.
If your application is rejected, you can reapply for the green tick verification. However, you must wait 30 days before submitting a new one. Make sure to address any issues from the previous application to improve your chances of approval.
Can I Still Use My WhatsApp Business API Account Without the WhatsApp Green Tick Badge?
Yes, you can use your WhatsApp Business API account without having the WhatsApp Green tick. It won't affect your account's functionalities or benefits.
The Green tick is a trust signal that can increase your brand's visibility and accessibility, but it's not mandatory to fully utilize the API.
Which Businesses Can't Apply for WhatsApp Green Tick Verification?
If your business is dealing with any of the products or services listed below, you won't be able to get the WhatsApp Business API, which means you can't even apply for the Green Tick Badge on WhatsApp:
- Tobacco products
- Betting/Gambling businesses
- Alcohol distributors
- Weapons and ammunition businesses
- Live animals trading
- Adult products/services
- Medical/Healthcare products
- Dating platforms
- Cryptocurrency platforms
- Multi-level marketing and get-rich-quick schemes
- Misleading or fraudulent products or services
Is Getting a WhatsApp Green Tick Badge Crucial for Your Business?
The WhatsApp Green Tick Verification is not a necessity for leveraging your WhatsApp Business API account. It can bolster your organization's credibility, but it does not grant extra features or advantages. Verified and Unverified accounts share identical functionalities, allowing you to broadcast to numerous contacts and utilize the API account efficiently.
So, there you have it! The WhatsApp green tick is much more than just a tiny badge - it's a powerful tool that can elevate your brand, strengthen customer relationships, and give you a competitive edge. It's definitely worth the effort to get that green tick and unlock its full potential for your business.
We hope you have understood the process of applying for the WhatsApp Green Tick Verification.
Should you find this information valuable, please feel free to share it with others.
Frequently Asked Questions
Question: What is the key factor for getting the WhatsApp Green Tick badge?
Answer: Our experience working with brands has shown that having 3-5 organic PR articles about your business increases the likelihood of getting the WhatsApp Green Tick badge. Other factors, such as your business should be at Tier 2 or higher in WhatsApp's messaging levels and reputable brand identity, may also help but do not guarantee the badge. Ultimately, the decision rests with Meta.
Question: What are the reasons for a WhatsApp Green Tick application being rejected?
Answer: A WhatsApp Green Tick application can be rejected for two reasons:
1. The display name is not relevant to the branding
2. The brand lacks sufficient organic PR or online traffic.
Ensuring a relevant display name and having organic PR are important factors.
Question: What distinguishes a verified WhatsApp Business Account from an unverified account?
Answer: The only difference between a verified and an unverified WhatsApp Business Account is the verified Green Tick badge. Both accounts have access to the same features and are unrestricted in using WhatsApp Business API, except for the badge's absence.
Question: What should I do if my Green Tick application is rejected?
Answer: While the Green Tick badge adds a professional appearance to your profile and contact information, its rejection does not affect running campaigns and supporting customers. You may reapply after 30 days.
Question: Does the WhatsApp Green Tick provide access to additional features?
Answer: No, the WhatsApp Green Tick badge does not offer any additional features except displaying your business name to new customers who may not have your number saved. It enhances your business's professional appearance.
Question: Does DoubleTick offer a free trial?
Answer: Yes, we do offer a demo account that you can play with. Download the DoubleTick App to test with a demo account.
Question: What’s DoubleTick’s pricing plan?
Question: How many team members can I add to my DoubleTick account?
Answer: You can add unlimited team members to DoubleTick.
Question: How many devices does DoubleTick support?
Answer: An unlimited number of devices can be used with DoubleTick. However, access to the number of accounts will be based on your subscription.