In this article, we'll walk you through the top 10 WhatsApp API solution providers in the Middle East with their pros, cons and pricing details. Our objective is to arm you with the right knowledge to make an informed choice, ensuring that your business not only keeps pace with today's communication demands but truly stands out.
1. DoubleTick
Sell products 7x faster using WhatsApp Business API on mobile
DoubleTick is WhatsApp 3.0 designed to empower your sales team to sell more in less time. It's one of the best WhatsApp CRM and MarCom tools that comes with premium WhatsApp API features such as a cloud-based shared team inbox, unlimited WhatsApp broadcast messaging, dynamic catalogue sharing, an advanced Chatbot, order booking bots, and much more. An all-in-one solution, DoubleTick has everything that you've been looking for in a salesforce tool.
Pros
- Super intuitive, easy to use and mobile-friendly solution.
- Robust mobile app to chat with customers on the go.
- Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts.
- Automate WhatsApp marketing by scheduling your broadcast messages.
- Stay on top of your WhatsApp marketing campaign with real-time analytics and detailed reports to track your metrics and fine-tune your approach.
- Track important metrics and gain valuable insights into team performance and chat response time.
- Single WhatsApp number for your entire company with a cloud-based team inbox and role-based access to route and assign customer conversations to the right team automatically.
- End-to-end automated catalogue sharing and order booking via AI-powered commerce BOT.
- WhatsApp automation via AI-powered active chatbot that can automate lead qualification, answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers.
- Choose your favourite tools such as Shopify, Zapier, Google Sheets, WooCommerce etc. and integrate them with DoubleTick in just a few clicks.
- Differentiated WABA numbers cater to cross-functional teams, ensuring specialized handling of diverse business operations.
- Block unwanted messages and maintain the quality of your business interactions.
- Number masking so that your customer data is saved with you.
- 24/7 Customer support is available on call, WhatsApp or email.
DoubleTick is revolutionizing the way businesses use WhatsApp API with its innovative mobile-focused platform, allowing you to manage your business on the go.
Cons
DoubleTick doesn't offer a free trial. Apart from this, there are no such major cons. However, one can either opt for a monthly subscription to experience DoubleTick or download the app from the app store/playstore.
iPhone Users: Download Here
Android Users: Download Here
Free Trial
DoubleTick doesn't offer a Free Trial. However, one can opt for a monthly subscription to experience DoubleTick.
Pricing
Click here to check out our pricing plans or book a FREE demo with us to know more about the product and its features.
Read more about DoubleTick here - What is DoubleTick and How This Could Be Your Greatest WhatsApp Marketing and Sales Tool
2. Twilio
Twilio WhatsApp API is designed to help businesses optimize their customer interactions, enabling them to send notifications, engage in two-way conversations, and provide support on the widely-used messaging platform. With its powerful features and robust infrastructure, Twilio simplifies the process of integrating WhatsApp Business API into your existing communication channels.
Pros
- Global reach with support for multiple languages and regions.
- Easy integration with popular CRM systems, WhatsApp chatbots, and other software.
- Comprehensive documentation and developer resources.
- Scalable and reliable infrastructure backed by Twilio's extensive experience in the communication industry.
- Robust security features, including end-to-end encryption.
Cons
- Twilio API for WhatsApp might be more expensive compared to other providers for high-volume users.
- Limited built-in automation features, requiring custom development or third-party integrations.
- No dedicated mobile app.
Free Trial
Twilio offers a free trial with a $15 credit, which can be used to test the API and other Twilio services.
Pricing
Pay-as-you-go pricing starts at $0.005 per message sent or received, with volume discounts available for high-volume users. More pricing details can be found here.
3. Infobip
Infobip's WhatsApp Business API helps businesses enhance their customer communication, offering a versatile platform for notifications, two-way conversations, and customer support. With its rich feature set and focus on security, Infobip is a reliable choice for enterprises looking to leverage the power of WhatsApp.
Pros
- Global coverage with support for multiple languages and regions.
- Easy integration with existing systems, including CRM, chatbots, and other tools.
- Comprehensive reporting and analytics to track campaign success.
- Scalable and robust infrastructure, suitable for businesses of all sizes.
- 24/7 customer support.
Cons
- No built-in WhatsApp automation features, requiring custom development or third-party integrations.
- Pricing may be less competitive compared to other providers for high-volume users.
Free Trial
Infobip offers a free trial that allows you to test their API and other services.
Pricing
Infobip uses a custom pricing model based on your usage and requirements. Contact their sales team for detailed pricing information.
4. MessageBird
MessageBird is a cloud communication platform offering a versatile suite of messaging APIs, including WhatsApp Business API. With its robust infrastructure and advanced features, MessageBird helps businesses create seamless customer interactions and drive engagement.
Pros
- Omnichannel messaging capabilities for a unified communication experience.
- Easy integration with popular CRM systems, chatbots, and other tools.
- Extensive global coverage and support for multiple languages.
- 24/7 customer support.
- Rich analytics and reporting to monitor campaigns.
Cons
- No dedicated mobile app.
- Limited built-in automation features.
Free Trial
MessageBird offers a free trial with a €10 credit to test their API and other services.
Pricing
WhatsApp Business API pricing starts at €0.004 per message. For more details, visit MessageBird's pricing page.
5. tyntec
tyntec is a global communication provider offering a robust WhatsApp Business API solution for businesses of all sizes. Its easy-to-use API helps streamline customer interactions, enhance support, and improve marketing efforts.
Pros
- Global reach with support for multiple languages and regions.
- Seamless integration with existing systems and software.
- User-friendly API with comprehensive documentation.
- Tiered pricing to accommodate various usage levels.
- 24/7 customer support.
Cons
- Limited built-in automation and marketing tools.
- No dedicated mobile app.
Free Trial
tyntec offers a free trial for testing their API and other services.
Pricing
Pricing details are available upon request. Contact their sales team.
6. Karix
Karix is a global communication provider offering a powerful WhatsApp Business API solution, allowing businesses to send notifications, engage in two-way conversations, and provide customer support. With a focus on reliability and ease of use, Karix is an ideal choice for businesses looking to optimize their customer engagement.
Pros
- Wide global coverage with support for multiple languages.
- Easy integration with popular CRM systems, chatbots, and other tools.
- Robust security features, including end-to-end encryption.
- Scalable infrastructure suitable for businesses of all sizes.
- 24/7 customer support.
Cons
- Limited built-in automation and marketing features.
- No dedicated mobile app.
Free Trial
Karix offers a free trial to test their API and other services.
Pricing
Pricing details are available upon request. Contact their sales team.
7. Gupshup
Gupshup is a leading conversational messaging platform offering a comprehensive WhatsApp Business API solution. Its powerful features, including smart messaging and automation, make it an ideal choice for businesses looking to enhance customer engagement and drive growth.
Pros
- Smart messaging with built-in automation and AI-powered chatbots.
- Global reach and support for multiple languages.
- Seamless integration with CRM systems and other tools.
- 24/7 customer support.
- Comprehensive analytics and reporting.
Cons
- No dedicated mobile app.
- Pricing may be less competitive compared to other providers.
Free Trial
Gupshup offers a free trial to test their API and other services.
Pricing
Pricing details are available upon request. Contact their sales team.
8. 360dialog
360dialog is a comprehensive messaging iPaaS solution and an official WhatsApp Business solution provider. It offers complete WhatsApp Business API solutions through its web app, suitable for businesses of all sizes, industries, and sectors.
Pros
- Efficient onboarding process, allowing you to set up an account in just 10 minutes.
- 100% message delivery rate.
- Free WhatsApp green tick verification.
- Easy integration of WhatsApp Chatbot.
- The API can be seamlessly integrated with various applications and CRM systems.
- Offers cost-effective pricing with a flat fee structure.
Cons
- 360dialog does not offer 24/7 support and customer assistance can only be accessed via email.
- There are no real-time session reports available.
- It requires ongoing attention and support from the development team.
- One has to pay monthly charges for dedicated Regional Hosting.
- Levy message markup cost.
Free Trial
Yes, you can create a free WhatsApp Business API account in 360dialog without any credit card.
Pricing
360dialog offers 3 plans that are charged Monthly. The "API Only" plan will cost you 49 €/ month, which is best suited for businesses who want to get access to the API only and have an in-house team to develop the platform. Please note, with this plan you'll get Standard community support only. The "Professional" plan will cost you 99 €/ month, which is suited for small businesses. With this plan, you can send unlimited WhatsApp Session Messages or Conversations with Premium customer support. For the "Enterprise" plan, you'll have to pay > 200 €. This plan is best suited for large businesses. For custom integration, you'll have to connect with their customer support.
9. Clickatell
Clickatell offers a reliable WhatsApp Business API solution for businesses looking to optimize their customer communication. With its advanced features and seamless integration capabilities, Clickatell helps businesses enhance their customer interactions and support.
Pros
- Global multilingual support.
- Seamless integration with existing systems and software.
- Advanced automation features and AI-powered chatbots.
- 24/7 customer support.
- Comprehensive analytics and reporting.
Cons
- No dedicated mobile app.
- Pricing may be less competitive compared to other providers.
Free Trial
Clickatell offers a free trial to test their API and other services.
Pricing
Pricing details are available upon request. Contact their sales team.
10. Picky Assist
Picky Assist is a communication platform offering a versatile WhatsApp Business API solution for businesses of all sizes. Its user-friendly API and flexible features make it a reliable choice for businesses looking to improve their customer interactions and drive growth.
Pros
- Flexible API for easy integration with existing systems.
- Built-in automation and WhatsApp marketing tools.
- Scalable infrastructure suitable for businesses of all sizes.
- 24/7 customer support.
- Comprehensive analytics and reporting.
Cons:
- Limited global coverage compared to other providers.
- No dedicated mobile app.
Free Trial
Picky Assist offers a free trial to test their API and other services.
Pricing
Pricing starts at $20 per month for the Starter plan. More pricing details can be found on their website.
These are the top 10 WhatsApp Business API providers in the Middle East, each with its unique offerings and features. Remember to compare the pros and cons and consider your specific business needs before making a decision. Factors such as global coverage, integration capabilities, automation features, and pricing should play a significant role in your choice.
Note:
The pricing information for these service providers may be subject to change over time. Therefore, we recommend checking their respective websites for the most up-to-date and accurate information.
How to Get DoubleTick
Kindly email us at grow@quicksell.co or Click the Below Banner to get a FREE DEMO to learn about our product offering, features and pricing plans.
Now transform WhatsApp into the ultimate sales engine to delight customers and drive revenue with DoubleTick!
Wrapping Up!
Leveraging the power of WhatsApp Business API can revolutionize your customer engagement strategy in the Middle East. By choosing the right provider from the top 10 WhatsApp Business API providers listed here, you can optimize your communication channels, drive customer satisfaction, and propel your business growth. So, weigh your options carefully, and get ready to harness the full potential of WhatsApp for your business!
