Top 10 WhatsApp Business API & Shared Inbox Providers in Kuwait - 2024 Edition

Are you looking for the best WhatsApp Business API provider in Kuwait but feeling a bit lost in the sea of choices? You're definitely not alone in this quest!

Choosing the perfect WhatsApp API provider can feel like a tricky puzzle, but we're here to help you solve it. In this article, we're going to break down the top 10 WhatsApp Business API providers in Kuwait. We'll dive into their pros and cons, take a peek at their pricing, and even explore who offers a free trial.

Whether you're looking to boost your customer engagement game or want to streamline your communication strategies, we've got the inside scoop for you. So, let's get started together and find the best WhatsApp API solution that fits well for your business needs. 

Ready to dive in?

What is WhatsApp Business API

A WhatsApp Business API is an application program interface that allows businesses to receive and send bulk WhatsApp messages in real-time seamlessly. It is designed to help businesses communicate with their customers in a more efficient and personalized way, using features such as interactive automated messages and quick replies. 

Ready to take the first step towards success? 

Book a FREE DEMO with us now to get started!

In a nutshell, WhatsApp Business API is a robust solution that enables businesses to personalize their customer communication flows and provide a better customer experience. Whether you're a small business owner or part of a larger company, the WhatsApp Business API can be customized to fit your needs.

Wanna know about WhatsApp Business API in detail? Here is your 2024 Ultimate Guide to WhatsApp Business API - Click Here to Read

Features of WhatsApp Business API

WhatsApp API is like a magic wand for businesses, transforming the way they communicate with customers and opening up a world of possibilities to skyrocket their sales. Here's a look at the standout features that make WhatsApp Business API a game-changer in business communication and marketing.

Cloud-Based Shared Team Inbox: Imagine all your customer chats flowing into one unified inbox. It's like having a digital communication centre where every message is accounted for, ensuring you never miss a beat in customer interactions.

Role-Based Access Control: It's like giving each team member their own set of power and responsibilities, defining who can do what within your WhatsApp communications. This feature streamlines workflows and amps up your team's efficiency.

Unlimited WhatsApp Broadcast Messaging: Send unlimited WhatsApp messages to thousands and lakhs of customers in one go. Whether your customers have saved your contact or not your messages will be delivered right into their inbox offering them a sense of personalisation. Complete it with quick call-to-action buttons and see the magic of high ROI yourself.

Broadcast Analytics Report: It's like having an analytics dashboard that reveals how your messages are performing. Get real-time insights to tweak and perfect your messaging strategy, making sure every word counts.

WhatsApp Automation: Unleash the power of AI with chatbots and auto-replies that keep the conversation going, anytime. It's about offering instant responses and keeping your customers engaged, boosting their satisfaction and your brand's appeal.

Easy Native Integration: Seamlessly integrate your favourite business tools and apps with the platform and let them play nice with each other. With effortless integration into platforms like Zapier, WooCommerce, and Shopify, your business operations become a well-oiled machine, all connected and streamlined.

Also Read: 
​How To Get a Verified Green Tick Badge on WhatsApp - A Step-by-Step Guide​

Benefits of WhatsApp Business API

WhatsApp Business API isn't just a tool; it's a full-fledged MarCom solution that revolutionizes how you interact with customers and refine your marketing strategies. Let's dive into the incredible benefits that make WhatsApp Business API a standout choice for businesses looking to elevate their customer communication game.

Unmatched Customer Support: Transform your customer service with WhatsApp Business API. Offer instant auto-responses, provide support in various languages, and be available around the clock. Automate frequently asked questions, schedule appointments seamlessly, and send timely reminders for payments.

Enhanced Marketing Efforts: Utilize a secure and trusted platform to amplify your brand presence and connect with customers worldwide. Send bulk broadcast messages with clickable buttons to spur customer actions and boost engagement, making every communication count.

Privacy and Security: This feature ensures that your business interactions and customer conversations remain protected, building trust and reliability.

Personalized Communication: Tailor your communication as per the user persona. This level of personalization enriches the customer experience, making them feel valued and understood.

Best Platform for 2-way Communication: Foster a genuine connection with your customers through real-time, two-way conversations. This dynamic interaction enhances engagement and nurtures stronger relationships, setting a solid foundation for loyalty and trust.

Read in-depth about the benefits of WhatsApp Business API HERE

Now that we have explored what is WhatsApp API along with its key features and benefits, let's move on to the top 10 WhatsApp Business API solution providers in Kuwait.

1. DoubleTick

DoubleTick is WhatsApp 3.0 designed to empower your sales team to sell more in less time. It's one of the best WhatsApp CRM and MarCom tools that comes with premium WhatsApp API features such as a cloud-based shared team inbox, unlimited WhatsApp broadcast messaging, dynamic catalogue sharing, an advanced Chatbot, order booking bots, and much more. An all-in-one solution, DoubleTick has everything that you've been looking for in a salesforce tool. 

Pros

• Super intuitive, easy to use and mobile-friendly solution.
• Robust mobile app to chat with customers on the go.
• ​Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts.
• Automate WhatsApp marketing by scheduling your broadcast messages.
• Stay on top of your WhatsApp marketing campaign with real-time analytics and detailed reports to track your metrics and fine-tune your approach.
• Track important metrics and gain valuable insights into team performance and chat response time.
• Single WhatsApp number for your entire company with a cloud-based team inbox and role-based access to route and assign customer conversations to the right team automatically.
• End-to-end automated catalogue sharing and order booking via AI-powered commerce BOT.
• ​WhatsApp automation via AI-powered active chatbot that can automate lead qualification, answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers.
• Choose your favourite tools such as Shopify, Zapier, Google Sheets, WooCommerce etc. and integrate them with DoubleTick in just a few clicks.
• Differentiated WABA numbers cater to cross-functional teams, ensuring specialized handling of diverse business operations.
• Block unwanted messages and maintain the quality of your business interactions.
• Number masking so that your customer data is saved with you.
• 24/7 Customer support is available on call, WhatsApp or email.
  

DoubleTick is revolutionizing the way businesses use WhatsApp API with its innovative mobile-focused platform, allowing you to manage your business on the go.

Read more about DoubleTick here - What is DoubleTick and How This Could Be Your Greatest WhatsApp Marketing and Sales Tool

Cons

DoubleTick doesn't offer a free trial. Apart from this, there are no such major cons. However, one can either opt for a monthly subscription to experience DoubleTick or download the app from the app store/playstore.

iPhone Users: Download Here

Android Users: Download Here

Free Trial

DoubleTick doesn't offer a Free Trial. However, one can opt for a monthly subscription to experience DoubleTick.

Pricing

Click here to check out our pricing plans or book a FREE demo with us to know more about the product and its features. 

2. Al-Mulla Media

Al-Mulla Media empowers businesses in Kuwait and the GCC region to leverage WhatsApp for customer communication. Their WhatsApp Business API solutions enable a range of functionalities, including bulk WhatsApp messaging, WhatsApp chatbots for automated support and lead generation, and easy integration with CRM systems for seamless customer communication and data management.

Pros

• Local provider with experience in the GCC region.
• Offers a comprehensive WhatsApp Business API solution.
• Features chatbots for improved customer service and lead generation.
• Integrates with CRM systems for centralized data management.
• Provides message templates for faster and more consistent communication.
• Potentially offers additional services like strategic planning and marketing support (based on their website).
• Established company with a proven track record (part of the Al Mulla Group).
• Hamad Al Mulla, the CEO, seems readily contactable (based on website information).

Cons

• Limited information available on specific features and functionalities.
  
• Unclear if they offer a free trial.
• Customer reviews and independent comparisons difficult to find online.
• May not cater to very specific industry needs (depending on your requirements).

Free Trial

Information on free trials is not available on Al-Mulla Media's website.

Pricing

• Standard Package (15 KD/agent/month): Ideal for small teams with 3 agents. It includes 1 WhatsApp number, 5,000 outgoing messages per month, a standard chatbot, and free setup fees.

• Business Package (10 KD/agent/month): Suitable for mid-sized teams with 10 agents. This package provides 1 WhatsApp number, 10,000 outgoing messages per month, a custom chatbot, and free setup fees.

• Enterprise Package (9 KD/agent/month): Designed for larger teams with 15 agents. It offers 1 WhatsApp number, 20,000 outgoing messages per month, a custom chatbot, and free setup fees.

• Custom Package: This option caters to businesses with unlimited agents. Pricing is not publicly available and requires contacting Al-Mulla Media for a custom quote.

Additional Considerations:

• All packages include 1GB of free media storage with additional storage available for 5 KD per 1GB/month.
• Template message pricing varies by country and incurs a 25% additional fee on top of the standard template message fee.

3. Kait

​Kait empowers businesses to connect with a global audience through their WhatsApp Business API solution. This feature-rich platform goes beyond simple messaging, offering a one-stop shop for managing orders, automating customer service, and streamlining workflows.

Pros

• Reach a broad audience with targeted WhatsApp campaigns via bulk messaging.
• Enhance customer interaction and engagement with AI-powered WhatsApp chatbots.
• Streamline workflows with seamless integration to existing business tools through comprehensive integration.
• Improve service speed and efficiency with real-time communication through instant messaging.
• Gain valuable customer insights through detailed data analytics.
• Ensure secure communication for both you and your customers with end-to-end encryption.
• Share images, videos, and documents for richer customer interactions with rich media support.
• Provide prompt customer service with pre-set messages through automated responses.
• Simplify operations with an intuitive user interface.
• Personalize the platform to fit your brand and business needs with customization options.

Cons

• Initial integration may require technical expertise due to complex setups.
• Tailoring the API to highly specific needs might be limited due to limitations in customization.
• The pricing structure may not be suitable for all business sizes due to cost implications.
• Customer support could be improved for better issue resolution.
• Integrating with legacy systems might require additional resources due to integration challenges.

Free Trial

Yes, Kait offers a free trial for you to test the platform's functionalities before committing.

Pricing

Kait offers two pricing plans:

• Chat Package: 16 KD/month
• Order Package: 46 KD/month

4. XIPHIAS

XIPHIAS empowers businesses in Kuwait to leverage WhatsApp for customer communication through their WhatsApp Business API solution. The product features bulk messaging, advanced WhatsApp chatbots for automated customer communication, seamless integration with third-party business solutions and a lot more.

Pros

• Local provider with experience in the region.
• Secure communication with end-to-end encryption (mentioned on their website).
• Streamlined customer communication through bulk messaging, chatbots and much more.
• Seamless third-party app and CRM system integration.

Cons

• Limited information available on specific features and functionalities.
• Pricing details are not readily available on their website.
• Unclear if they offer a free trial.
• Customer reviews and independent comparisons difficult to find online.

Free Trial

Information on free trials is not available on XIPHIAS' website.

Pricing

Pricing information is not available on XIPHIAS' website. It's recommended to contact them directly for details on their WhatsApp Business API packages and pricing structure. You can reach out to them via the phone numbers or contact form provided on their website.

5. iSoftcells

iSoftcells offers a scalable WhatsApp Business API solution for businesses of all sizes. Their feature-rich platform facilitates two-way customer communication, chatbot deployment, message template creation, broadcast messaging, analytics, and potential CRM integration. They boast a team of developers for robust API solutions and provide both pre-built APIs with likely fixed pricing and custom development options for specific business needs.

Pros

• iSoftcells WhatsApp Business API scales to fit any business size.
• Rich features include chatbots, message templates, broadcasts, analytics, and potential CRM integration.
• Streamline communication with pre-defined message templates for efficiency.
• Reach a large audience with targeted WhatsApp campaigns through bulk messaging.
• Gain valuable customer insights for data-driven decisions with detailed analytics.
• iSoftcells offers global reach, servicing businesses worldwide.
• Their developer expertise ensures a secure and reliable API solution.
• Choose from pre-built APIs (likely fixed pricing) or opt for custom development.
  

Cons

• Limited pricing transparency on iSoftcells' website, requiring direct contact for quotes.
  
• Unclear information regarding the availability of a free trial for testing the platform.
  
• Potential challenges integrating the API with existing CRM systems, possibly requiring additional development.
• Potential learning curve for non-technical users when setting up and managing the API.
• Limited information on data security practices and compliance measures for customer data protection.
• Limited information on platform scalability for handling high message volumes in the future.

Free Trial

Details about the free trial are not available on the website.​

Pricing

​Details about the pricing plans are not available on the website.

6. Finesse

Finesse is tailored to boost customer communication by seamlessly blending WhatsApp into your business communication framework. It provides adaptable, scalable, and customizable solutions, fostering personalized interactions with customers. Finesse features a shared team inbox, bulk messaging, and both cloud and on-premise WhatsApp API options, equipped with advanced features like enriched messaging, document sharing, location sharing, and comprehensive contact support. A strong emphasis is placed on the security and confidentiality of customer information, with a commitment to end-to-end encryption for all messages.

Pros

• Offers WhatsApp chatbots, automation of core business processes, and scalable messaging solutions.
• Enables media integration, including images and videos, in messages.
• Instantly share a variety of document formats.
• Ensures a seamless transition between automated chatbot messaging and human support.
• Maintains communication confidentiality with end-to-end encryption.
• Integrates effortlessly with CRM, live chat, and other business applications.
• Provides detailed analytics for improved customer interaction and engagement.

Cons

• Require advanced technical knowledge for system integration.
• Limitations in API customization to specific business requirements.
• The quality and promptness of technical support could be improved.

Free Trial​

No free trial is offered by Finesse. 

​Pricing Plans

Pricing is not mentioned on the website. It's advised to contact Finesse for a quote tailored to your business needs.

7. Convex Interactive

Convex Interactive offers a robust WhatsApp Business API solution, aimed at elevating customer engagement, simplifying communications, and driving conversions. Their platform enables businesses to send bulk messages, leverage chatbots for automation, analytics to optimise broadcast campaigns and a lot more.

Pros

• Create dynamic chatbots to manage inquiries, automate operations, and offer constant support.
• Launch targeted campaigns, shoot promotional content, and initiate automated alerts.
• Align WhatsApp communications with your Shopify store for timely order updates, shipping notifications, and promotional activities.
• Utilize WhatsApp to send encrypted one-time passwords, offering a more secure alternative to traditional SMS.
• Streamline customer interactions with a cloud-based team inbox facilitating real-time teamwork and task allocation.
• Expand your reach with customer support in various languages.
• Access deep insights into customer preferences and measure campaign effectiveness to refine strategies.
• Ensure seamless integration with existing CRM and business tools for a cohesive operational experience.

Cons

• Costs are higher relative to basic API providers.
• Challenging setup for those with limited technical expertise.
• The platform's extensive features could necessitate a period of adaptation for new users.

Free Trial

Yes, Convex Interactive offers a free trial, allowing you to test the product before subscribing.

Pricing

Their pricing is tailored, varying based on required features and messaging volume, and is available upon direct inquiry for a personalized quote.

8. Telebu Social Connect

Telebu Social Connect offers a WhatsApp Business API solution aimed at boosting customer interactions and engagement. They prioritize ease of use, offering a secure and intuitive platform equipped with chatbots, bulk messaging, and seamless integration features.

Pros

• Simplifies WhatsApp communication management for businesses of all sizes.
• Committed to data privacy and compliance with industry standards.
• Easily create chatbots for task automation, FAQ handling, and continuous customer support.
• Enables businesses to execute targeted marketing campaigns and send promotional messages with ease.
• Allows customer interactions across various channels, including WhatsApp, SMS, and email, from one platform.
• Offers seamless integration with CRM systems and other essential business tools, ensuring a cohesive workflow.
• Provides constant support to guarantee uninterrupted operation.
• Delivers insights into customer engagement and performance tracking of campaigns.

Cons

• There's a lack of detailed information on specific features, making it difficult to compare with competitors.
• Pricing details are not transparent on their website, requiring direct contact for information.
• The lack of user reviews makes it challenging to gauge the solution's effectiveness from real-world applications.

Free Trial

Clear details about the free trial are not available on the website. 

Pricing Plans

Pricing details are not publicly available. Contact Telebu Social Connect for a customized quote based on your business needs.

9. Pinnacle

Pinnacle offers a WhatsApp Business API solution designed with your business's communication needs in mind. They focus on ensuring your customer interactions are secure, quick, and efficient. With Pinnacle, you're not just getting a platform; you're getting a partner committed to data privacy, fast message delivery, and hands-on support during your setup process. It's the ideal choice for any business aiming to enhance customer engagement with a reliable and easy-to-use solution.

Pros

• Pinnacle is serious about protecting customer data, adhering to stringent security protocols.
• Ensures real-time message delivery, enhancing the customer service experience.
• Offers a dedicated support team to help businesses get up and running smoothly.
• Broadens your reach with support in various languages, catering to a diverse audience.
• Easy creation of chatbots to streamline tasks, respond to FAQs, and manage simple inquiries.
• Craft targeted marketing campaigns and shoot promotional messages via WhatsApp.
• Provides valuable insights into customer behaviour and campaign efficacy, aiding strategy optimization.
• Facilitates integration with existing CRM and other business tools for cohesive operations.

Cons

• There's a lack of detailed information on certain features, posing a challenge in comparison with other providers.
• Pricing information isn't disclosed on their website, necessitating direct contact for details.
• The scarcity of user reviews makes it tough to assess the solution's real-world impact.

Free Trial

Free trial details are not explicitly mentioned on their website.

Pricing

Pricing details are not publicly available. Contact Pinnacle for a customized quote based on your business needs and message volume.

10. Vesper Telecom

​If you're looking to chat with your customers on WhatsApp, Vesper Telecom has got your back. They make it super easy to get started, even if you're not a tech whiz. You can send bulk broadcasts, set up a chatbot to answer questions when you're not around, hook it up with other tools you use, and there's always someone on hand to help if you get stuck. It's all about making your conversations with customers smooth and stress-free.

Pros

• Easily connect the WhatsApp Business API with your CRM, website, or other applications for streamlined operations.
• Offers a variety of plans to accommodate different business sizes and financial plans.
• Access 24/7 customer support to keep your operations running smoothly without any hitches.
• Manage various communication channels, including WhatsApp, SMS, and voice calls, all from one platform.
• Easily create chatbots that can handle FAQs, gather customer data, and automate routine tasks efficiently.
• Send bulk broadcast campaigns and track analytics in real-time.
• Get valuable insights into how your customers engage, track your campaigns' effectiveness, and assess your return on investment.
• Prioritizes data privacy and meets industry-standard regulations, ensuring your communications are secure.

Cons​

• There's limited information on specific features, which could be a hurdle in evaluating the service.
• Non-technical users might need some time to get accustomed to the platform's interface.​

Free Trial

Free trial information is not readily available on their website.

Pricing Plans

 Pricing varies based on chosen features and message volume. Contact Vesper Telecom for a quote tailored to your business needs.

Note: The pricing information for these service providers may be subject to change over time. Therefore, we recommend checking their respective websites for the most up-to-date and accurate information.

These are the top 10 WhatsApp Business API providers in Kuwait, each offering unique features and offerings. It's advised to closely evaluate their pros and cons before subscribing to them.

Factors to Consider While Choosing WhatsApp Marketing Software

When you're on the lookout for WhatsApp marketing software, it's crucial to make the right choice to ensure it aligns with your business goals. Here are five straightforward tips to guide your decision:

1. Understand Your Needs: Identify what you want to achieve with the software. Is it for better customer service, sales, or something else?

2. Compare Features: Make sure the software has the essential features you need, like chatbots, CRM integration, or analytics.

3. Look at Costs: Consider how much the software costs and whether it fits within your budget. Think about its value to your business as you grow.

4. Check for Support: Ensure there's good customer support available. You'll want help available if you run into any issues.

5. Integration: Make sure the software can easily work with your existing tools and systems to avoid any disruptions.

Know How to Get Started with WhatsApp Marketing in Just 5mins!​

How to Get WhatsApp Business API?

There are two ways through which you can get WhatsApp Business API:

1. Direct sign-up from Meta
2. Through a solution provider such as DoubleTick

Directly from Meta

You can directly apply for the official WhatsApp Business API from Meta but going down this path isn’t particularly efficient. If you're a mid-scale company you'd need a developer to set up the API which is too labour-intensive and technically challenging.

Through a Solution Provider

A solution provider will get quick approval and can swiftly set up the WhatsApp Business API platform for you. For instance, with DoubleTick, the process takes between two to three days. With DoubleTick the possibilities to scale your business is endless. 

How to Get DoubleTick

Kindly email us at grow@quicksell.co or Click the Below Banner to get a FREE DEMO to learn about our product offering, features and pricing plans.

Now transform WhatsApp into the ultimate sales engine to delight customers and drive revenue with DoubleTick!

👉 Get Your Free DEMO Now 👈

Or Download the application from the Playstore or Appstore

Download from Playstore

Download from Appstore

Why DoubleTick?

If you're looking for the best MarCom tool that can send unlimited messages to your customers on WhatsApp without getting blocked then DoubleTick is the best business solution for you. Here are a few of the top reasons to sign up with DoubleTick WhatsApp Business API. 

• ​Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts.
• Automate WhatsApp marketing by scheduling your broadcast messages.
• Detailed broadcast analytics report to track your WhatsApp marketing campaign metrics in real-time.
• Single WhatsApp number for your entire company with a cloud-based team inbox and role-based access.
• End-to-end automated catalogue sharing and order booking via AI-Powered Commerce BOT.
• ​WhatsApp Automation via AI-powered active chatbot that can answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers.
• Choose your favourite tools such as Zapier, WooCommerce, Google Sheets etc. and integrate them with DoubleTick in just a few clicks.
• Super intuitive, easy to use and mobile-friendly.
• 24/7 Customer support is available via call, WhatsApp or email.

Read more about DoubleTick here - What is DoubleTick and How This Could Be Your Greatest WhatsApp Marketing and Sales Tool​

Getting WhatsApp Business API in 5 Minutes

It only takes 5 minutes to sign up for WhatsApp Business API via DoubleTick. If your Meta Business Manager is verified, you can get started with DoubleTick within 5 minutes. If however, you need help with Meta Business Manager verification then the process would take around 3 days to a week depending on how ready you are with your documents as well as the response time from Meta. You will receive a confirmation email once the account is set up. 

You need to follow the below steps to access the DoubleTick WhatsApp Business API:

1. Get a phone number that does not have an existing WhatsApp account.
2. Sign up for a WhatsApp API provider, such as DoubleTick.
3. Complete Facebook Business verification.

After completion of these steps, you will be able to use all the functionalities of WhatsApp Business APIs on the DoubleTick dashboard.

Requisites to Apply for DoubleTick WhatsApp Business API

You need:

• A Facebook Business Manager account
• A verified business
• A WhatsApp business account
• A fresh phone number
• A Line of Credit for your WhatsApp business account
• A command line tool such as Terminal or an app like Postman that can perform URL requests (Not needed if applied via DoubleTick)

We'd also need at least two documents from the below list to verify the business:

• Business bank statement
• Business License
• Certificate of incorporation
• Goods and services tax registration certificate (GST)
• Permanent account number card (PAN)
• Shop establishment certificate
• Udyog Aadhar / MSME Certificate
• Utility bill

We can't onboard you if the above documents are not available.

Note: 

• You'll have to get a new phone number for your WhatsApp Business API account as you can't use this further for your personal use.
• You can also use your existing phone number for your WhatsApp Business API account but all your data will be erased and you'll not be able to use it for your personal use any further.

How to Get DoubleTick for FREE?

Step 1: Download the DoubleTick App

Navigate to the Play Store or Apple Store and download DoubleTick. You can also download the app here:

iPhone Users: Download Here

Android Users: Download Here

Step 2: Sign Up for a Free Demo Account

Before you commit, we want you to experience the power of DoubleTick firsthand. Sign up with DoubleTick and access the platform, where you can explore and test the features of the product.

Looking to get WhatsApp Business API for FREE?
​CLICK HERE to know how to get WhatsApp Business API for Free

Wrapping Up!

In conclusion, choosing the right WhatsApp Business API provider in Kuwait is a pivotal decision that can significantly impact your business's communication efficiency and customer engagement. By considering your specific needs, evaluating the features offered, understanding the pricing, and ensuring robust support and seamless integration, you can select a provider that not only meets but exceeds your business's expectations. Embrace the power of WhatsApp Business API to unlock new levels of success in your customer interactions and marketing strategies.

From the Editor's Desk:

Top 10 WhatsApp Business API & Shared Inbox Providers in the Middle East 

​Top 10 WhatsApp Business API & Shared Inbox Providers in the UAE​

​How To Get a Verified Green Tick Badge on WhatsApp - A Step-by-Step Guide

​How to Schedule WhatsApp Messages - Ultimate Guide​

​WhatsApp Marketing Made Easy- Learn How to Send Bulk Messages on WhatsApp

​What is WhatsApp Business API (Exclusive Guide) | 2024 Edition

​50+ Best WhatsApp Promotional Message Templates That Work Like a Charm

​10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)

Frequently Asked Questions

Question: Does DoubleTick offer a free trial?

​Answer: Yes, we do offer a demo account that you can play with.

Download from Playstore

Download from Appstore

Question: What’s DoubleTick’s pricing plan? 

Answer: Kindly email us at grow@quicksell.co or Click here to BOOK a FREE DEMO with us to learn about DoubleTick’s features and pricing plans.

Question: How many team members can I add to my DoubleTick account?

Answer: You can add unlimited team members to DoubleTick.

Question: In how many days will the DoubleTick setup be ready for my WhatsApp Business account?

Answer: If your Meta Business Manager is verified, you can get started with DoubleTick within 5 minutes. If however, you need help with Meta Business Manager verification then the process will take around 3 days to a week depending on how ready you are with your documents as well as the response time from Meta.

Question: Can I use my existing number for DoubleTick?

Answer: Yes, you can use your existing number with DoubleTick. However, we would recommend that you use a new number instead of using an existing one to ensure smooth operations for your business.

Question: Can I use my WhatsApp business app number and DoubleTick number at the same time?

Answer: No, at a time you can use only one account. Data from your WhatsApp business account will be erased once you switch to DoubleTick. 

Question: To how many customers can I shoot the broadcast messages?

Answer: There is no restriction. You can create unlimited broadcast groups and shoot messages to unlimited contacts. However, Meta might restrict you if a lot of customers mark your message as spam. The best practice is to enable the STOP bot on DoubleTick and send your templates with a STOP quick reply message so that people who are not interested in your communication can easily press STOP to get opted out instead of reporting your number as SPAM to WhatsApp.

Question: Can I automate and schedule broadcast messages?

Answer: You can automate WhatsApp messages and schedule broadcasts with DoubleTick.

Question: Does DoubleTick come with a bulk contact upload feature?

Answer: Yes, you can simply upload an Excel file having contact details to the dashboard and shoot messages in bulk to unlimited customers. 

Question: How many devices does DoubleTick support?

Answer: An unlimited number of devices can be used with DoubleTick. However, access to the number of accounts will be based on your subscription.

Question: Can I integrate WhatsApp Business API with my existing CRM system? 

Answer: Yes, many WhatsApp Business API providers, such as DoubleTick offer seamless integration with popular CRM systems, ERP, and other tools.

Question: Do WhatsApp Business API providers offer automation features? 

Answer: Some providers offer built-in automation features and AI-powered chatbots, while others may require custom development or third-party integrations for advanced automation.

Question: Is WhatsApp Business API secure? 

Answer: Yes, WhatsApp Business API uses end-to-end encryption to ensure the security and privacy of your customer communication.

Question: How much does it cost to use WhatsApp Business API? 

Answer: Pricing varies depending on the provider and your usage levels. Some providers offer pay-as-you-go pricing, while others may have tiered pricing plans.