About
About OYO
OYO manages a large volume of sales leads that move through stages such as Start, Connected, Not Connected, Call Back, Need to Send Quote and Quote Shared. The customer's CRM manages these leads and deals, while sales agents need timely follow-ups to move prospects toward conversion.
The challenge
What they set out to solve
Follow-ups across lead stages depended on agents and could become inconsistent or delayed. Customer communication was also separated from CRM workflows, making it difficult to maintain continuity when a lead converted into a deal.
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What OYO runs on
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