About
About Mytokoto
Mytokoto is a digital platform for insurance agents and resellers in Indonesia, focused on vehicle insurance. Beyond running its own platform, it acts as a service provider that layers WhatsApp capability across multiple external vendors, onboarding additional channels and managing them centrally rather than each vendor running its own setup. The relationship started as a free proof of concept and has since converted to paid.
Internal marketing managers are added as agents to sell insurance directly to external vendors and customers.
The challenge
What they set out to solve
Mytokoto needed to move away from fragmented, personal WhatsApp usage across agents and vendors into one governed platform. Specific problems included manual quote generation for vehicle insurance and inconsistent renewal and lifecycle follow-ups such as tax reminders and birthdays.
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What Mytokoto runs on
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