Top 10 WhatsApp Business API & Shared Team Inbox Providers in North America - 2024 Edition

The rapid advancement of mobile communication has led businesses to search for innovative ways to connect with customers and optimize their internal communication processes. Among the myriad of available solutions, the WhatsApp Business API has emerged as a powerful tool that enables organizations to engage with their customers through the widely-used messaging platform. In North America, numerous business service providers (BSPs) offer WhatsApp Business API and shared team inbox solutions, making it challenging to select the perfect fit for your organization.

To make your decision-making process easier, we have curated a list of the top 10 WhatsApp Business API and shared team inbox providers in North America. Each of these providers offers a unique set of features and services designed to enhance customer engagement, drive sales, and streamline communication, catering to a diverse range of business requirements.

So, without further ado, let's get started on our journey to find the ideal WhatsApp Business API & shared team inbox solution providers in North America for your organization's needs!

Top 10 Official WhatsApp Business API Solution Providers in North America

1. DoubleTick​

Sell products 7x faster using WhatsApp Business API on mobile

DoubleTick is WhatsApp 3.0 designed to empower your sales team to sell more in less time. It's one of the best WhatsApp CRM and MarCom tools that comes with premium WhatsApp API features such as a cloud-based shared team inbox, unlimited WhatsApp broadcast messaging, dynamic catalogue sharing, an advanced Chatbot, and much more. An all-in-one solution, DoubleTick has everything that you've been looking for in a salesforce tool. 

Pros:

• Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts.
• Automate WhatsApp marketing by scheduling your broadcast messages.
• Stay on top of your WhatsApp marketing campaign with real-time analytics and detailed reports to track your metrics and fine-tune your approach.
• Single WhatsApp number for your entire company with a cloud-based team inbox and role-based access.
• End-to-end automated catalogue sharing and order booking via AI-Powered Commerce BOT.
• WhatsApp automation via AI-powered active chatbot that can answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers.
• Choose your favourite tools such as Zapier, WooCommerce etc. and integrate them with DoubleTick in just a few clicks.
• Super intuitive, easy to use and mobile-friendly.
• 24/7 Customer support is available on call, WhatsApp or email.

DoubleTick is revolutionizing the way businesses use WhatsApp API with its innovative mobile-focused platform, allowing you to manage your business on the go.

Cons:

Due to the mobile-first approach, the product is optimised to perform best on mobile devices. 

Apart from this, there are no downsides. Please let us know if you encounter any issues.

Free Trial

DoubleTick doesn't offer a Free Trial. However, one can opt for a monthly subscription to experience DoubleTick.

Pricing

Click here to check out our pricing plans or book a FREE demo with us to know more about the product and its features. 

2. Twilio

Twilio is a leading cloud communication platform that offers a powerful WhatsApp Business API solution. This service allows businesses to send and receive messages, images, and documents, making it a robust tool for customer engagement and support.

Pros:

• Global reach with support for multiple languages.
• Easy integration with existing tools and platforms.
• Comprehensive documentation and developer resources.
• High-quality, reliable, and scalable infrastructure.

Cons:

• No free trial available for the WhatsApp Business API service.
• May require technical knowledge to set up and configure.

Free Trial

Twilio does not offer a free trial specifically for their WhatsApp Business API service. However, they do provide a free trial with a $15.50 credit for new users to explore other Twilio services.

Pricing 

Twilio offers a pay-as-you-go pricing model for its WhatsApp Business API service. For detailed pricing information, visit Twilio's website.

3. MessageBird

MessageBird is a cloud communications platform that offers a comprehensive WhatsApp Business API solution, enabling businesses to improve customer engagement, support, and marketing.

Pros:

• Global coverage and support for multiple languages.
• Seamless integration with other MessageBird services and third-party platforms.
• Comprehensive documentation and developer resources.
• Scalable and reliable infrastructure.

Cons:

• No free trial specifically for the WhatsApp Business API service.
• May require technical expertise to set up and configure.

Free Trial 

MessageBird does not offer a free trial for their WhatsApp Business API service. However, they do provide a free trial with €10 credit for new users to explore other MessageBird services.

Pricing 

MessageBird offers flexible pricing plans to suit various business needs. For detailed pricing information, visit MessageBird's website.

4. Infobip

Infobip is a global cloud communications platform that provides a reliable and feature-rich WhatsApp Business API solution, helping businesses enhance customer engagement, support, and marketing efforts.

Pros:

• Global coverage and multi-language support.
• Seamless integration with other Infobip services and third-party platforms.
• Extensive documentation and developer resources.
• Scalable and dependable infrastructure.

Cons:

• No specific free trial for the WhatsApp Business API service.
• Technical expertise may be required for setup and configuration.

Free Trial

Infobip does not offer a free trial specifically for their WhatsApp Business API service. However, they do provide a trial for their SMS services.

Pricing

For detailed pricing information on Infobip's WhatsApp Business API service, visit Infobip's website or contact their sales team.

5. Vonage

Vonage, formerly known as Nexmo, is a leading cloud communications platform that offers a powerful WhatsApp Business API solution for businesses looking to improve customer engagement, support, and marketing initiatives.

Pros:

• Worldwide coverage and support for multiple languages.
• Easy integration with existing tools and platforms.
• Comprehensive documentation and developer resources.
• Reliable and scalable infrastructure.

Cons:

• No specific free trial for the WhatsApp Business API service.
• May require technical knowledge for setup and configuration.

Free Trial

Vonage does not offer a free trial specifically for their WhatsApp Business API service. However, they do provide a free trial for their SMS services.

Pricing

For detailed pricing information on Vonage's WhatsApp Business API service, visit Vonage's website or contact their sales team.

6. Plivo

Plivo is a global cloud communications platform that provides a robust WhatsApp Business API solution, enabling businesses to connect with their customers effectively.

Pros:

• Global reach and support for multiple languages.
• Seamless integration with other Plivo services and third-party platforms.
• Extensive documentation and developer resources.
• Scalable and dependable infrastructure.

Cons:

• No specific free trial for the WhatsApp Business API service.
• Technical expertise may be required for setup and configuration.

Free Trial

Plivo does not offer a free trial specifically for their WhatsApp Business API service. However, they do provide a free trial for their SMS services with a $5 credit.

Pricing

For detailed pricing information on Plivo's WhatsApp Business API service, visit Plivo's website or contact their sales team.

7. Clickatell

Clickatell is a cloud communications platform that offers a comprehensive WhatsApp Business API solution, empowering businesses to communicate effectively with customers.

Pros:

• Global coverage and support for multiple languages.
• Easy integration with existing tools and platforms.
• Comprehensive documentation and developer resources.
• Reliable and scalable infrastructure.

Cons:

• No specific free trial for the WhatsApp Business API service.
• May require technical knowledge for setup and configuration.

Free Trial

Clickatell does not offer a free trial specifically for their WhatsApp Business API service. However, they do provide a free trial for their SMS services.

Pricing

For detailed pricing information on Clickatell's WhatsApp Business API service, visit Clickatell's website or contact their sales team.

8. Wavy

Wavy is a global cloud communications platform that offers a comprehensive WhatsApp Business API solution, allowing businesses to connect with customers more effectively and efficiently.

Pros:

• Global reach and support for multiple languages.
• Easy integration with existing tools and platforms.
• Comprehensive documentation and developer resources.
• Dependable and scalable infrastructure.

Cons:

• No specific free trial for the WhatsApp Business API service.
• Technical knowledge may be required for setup and configuration.

Free Trial

Wavy does not offer a free trial specifically for their WhatsApp Business API service. However, they do provide a free trial for their SMS services.

Pricing

For detailed pricing information on Wavy's WhatsApp Business API service, visit Wavy's website or contact their sales team.

9. Gupshup

Gupshup is a leading cloud communications platform that provides a robust WhatsApp Business API solution, helping businesses streamline customer engagement, support, and marketing efforts.

Pros:

• Global coverage and multi-language support.
• Seamless integration with other Gupshup services and third-party platforms.
• Extensive documentation and developer resources.
• Scalable and reliable infrastructure.

Cons:

• No specific free trial for the WhatsApp Business API service.
• Technical expertise may be required for setup and configuration.

Free Trial

Gupshup does not offer a free trial specifically for their WhatsApp Business API service. However, they do provide a free trial for their SMS services.

Pricing

For detailed pricing information on Gupshup's WhatsApp Business API service, visit Gupshup's website or contact their sales team.

10. Zenvia

Zenvia is a global cloud communications platform that offers a feature-rich WhatsApp Business API solution, enabling businesses to enhance customer engagement and support.

Pros:

• Worldwide coverage and support for multiple languages.
• Easy integration with existing tools and platforms.
• Comprehensive documentation and developer resources.
• Reliable and scalable infrastructure.

Cons:

• No specific free trial for the WhatsApp Business API service.
• May require technical knowledge for setup and configuration.

Free Trial

Zenvia does not offer a free trial specifically for their WhatsApp Business API service. However, they do provide a free trial for their SMS services.

Pricing

For detailed pricing information on Zenvia's WhatsApp Business API service, visit Zenvia's website or contact their sales team.

Note:
The pricing information for these service providers may be subject to change over time. Therefore, we recommend checking their respective websites for the most up-to-date and accurate information.

How to Get DoubleTick

Kindly email us at grow@quicksell.co or Click Below to get a FREE DEMO to know about our product offering, features and pricing plans.

Now transform WhatsApp into the ultimate sales engine to delight customers and drive revenue with DoubleTick!

Wrapping Up!

A reliable WhatsApp Business API solution provider can enable businesses to communicate with customers more effectively. Opt for a provider that delivers secure messaging, sophisticated features, and exceptional customer support. DoubleTick is a cost-effective, mobile-optimized MarCom tool that boasts premium functionalities and outstanding support, assisting you in cultivating solid customer relationships and boosting your sales.