Are you looking to switch from WATI or just searching for better WATI Alternatives? You're not alone. With so many WhatsApp Business API and Cloud API service providers out there, finding the perfect partner can feel like searching for a needle in a haystack. But fear not, we've got you covered. Our list of the top 10 most competitive WATI alternatives is here to help. By the end of this article, you'll be equipped with all the information you need to make an informed decision about your next WhatsApp partner.

TOP 10 WATI ALTERNATIVES

1. DoubleTick - Top WATI Alternative

Sell products 7x faster using WhatsApp Business API on mobile!

DoubleTick is a mobile-friendly WhatsApp Business API on mobile designed to empower your business team to sell more in less time. The tool comes with premium WhatsApp API features such as cloud-based shared team inbox, unlimited broadcast and bulk WhatsApp messaging, dynamic catalogues sharing, chatbot, commerce Bot and much more. An all-in-one solution, DoubleTick has everything that you've been looking for in a WhatsApp marketing tool. 

Pros:

  • Super intuitive, easy to use and mobile-friendly.
  • 24/7 Customer support is available on call, WhatsApp or email.
  • FREE WhatsApp Green Tick processing and verification.

Cons:

  • Due to the mobile-first approach, the product is optimised to perform best on mobile devices. 

Apart from this, there are no downsides. Please let us know if you encounter any issues after using DoubleTick.

Free Trial

DoubleTick doesn't offer a Free Trial. However, one can opt for a monthly subscription to experience DoubleTick.

Pricing

Click here to check out our pricing plans or book a FREE demo with us to know more about the product and its features.


Twilio, a feature-rich Flex app, is listed on Facebook's directory of specialized marketing partners. This versatile WATI alternative platform can be tailored to suit any business requirement. Twilio's Flex Cloud platform offers a plethora of features, including an omnichannel contact centre, push notifications, web chat, SMS marketing campaigns, call tracking, phone verification, and alerts, among others. However, some technical expertise is required to fully leverage the capabilities of Twilio.

Pros:

  • Twilio is an omnichannel platform that supports various communication channels, including VoIP, phone calls, messaging, WhatsApp, and emails.
  • It offers a high degree of customization and scalability options, making it a versatile solution for businesses of all sizes.
  • The platform is easy to integrate with a wide range of applications and platforms.
  • Twilio boasts a high message delivery rate and reliability, with real-time analytics on message delivery and performance.

Cons:

  • Technical proficiency is required to use the platform effectively, which may be a challenge for some users.
  • The API has limited features compared to other WhatsApp Business API solutions in the market.
  • The platform's user interface can be overwhelming and confusing for new users.

Free Trial

Yes, Twilio offers a free trial wherein no credit card is required. You can sign-up for it free and get started.

Pricing

$1/user per hour or $150/user per month.

3. Yellow.ai

One of the best WhatsApp alternatives in India, Yellow.ai is a unique WhatsApp automation software that allows businesses to manage end-to-end sales on WhatsApp. With Yellow.ai, customers can browse catalogues, place orders, make payments, track orders, cancel orders, and request returns all through a chat interface. 

Pros:

  • Yellow.ai offers seamless automated agent handoff, making it easy to manage customer inquiries and requests.
  • The platform integrates with various apps, CRM systems, billing software, and invoicing tools for streamlined business operations.
  • Sign up for a 12-month chatbot contract and receive 3 months of free WhatsApp and Omnichannel bots.

Cons:

  • Account approval can take up to seven days, which may be a drawback for businesses that require quick setup and implementation.
  • Customer support is available only via email or form submission, with no direct calling facility. This may not be ideal for businesses that require immediate assistance or real-time support.
  • Yellow.ai levies message markup cost.

Free Trial

Yes, a 21 days free trial plan is available.

Pricing

Pricing is not listed on the website. Have to request a quote.

4. DelightChat

DelightChat's WhatsApp Business API empowers businesses to easily communicate with their customers on WhatsApp using features like automated messages and chatbots. With a user-friendly interface and advanced conversational AI technology, the platform aims to streamline real-time communication and automate customer interactions. 

Pros:

  • User-friendly interface.
  • Automated messaging and chatbots.
  • Robust analytics and reporting tools that offer valuable customer insights.
  • Multi-lingual support and automatic template translation.
  • Label important conversations with ease using tags such as "Refund", "VIP", "Exchange", etc.

Cons:

  • DelightChat's plan has limited support tickets per month, with additional charges for exceeding the limit.
  • The number of unique contacts businesses can message per month is also limited based on the selected plan.
  • A one-time application fee of $25 is charged for the Free WhatsApp Green Tick Application in the "STARTUP" plan.

Free Trial

Yes, DelightChat offers a free trial wherein no credit card is required. You can sign-up for it free and get started.

Pricing

DelightChat has three monthly plans - STARTUP, SCALE, and GROWTH - catering to businesses of varying sizes. The STARTUP plan costs $49 per month, has a one-time application fee of $25 for the Free WhatsApp Green Tick Application, and is suitable for small businesses. However, this plan does not come with a dedicated account manager, and personalized onboarding calls are available at an extra cost of $50 for a 50-minute session. The SCALE plan, priced at $99 per month, is designed for medium-sized enterprises but also lacks a dedicated account manager. The GROWTH plan is priced at $299 per month, includes a dedicated account manager, and offers full support services, making it the most comprehensive option best suited for large businesses.

5. GupShup

Gupshup is a cloud-based platform that offers communication services to businesses of all sizes, including WhatsApp Business API. With Gupshup's platform, businesses can send unlimited multimedia messages, showcase product catalogues to drive commerce, take and receive orders, and use smart chatbots to drive customer support. 

Pros:

  • Seamlessly integrate with a wide range of applications and platforms.
  • Automate WhatsApp marketing messages with ease.
  • Showcase interactive multi-product and single-product catalogues to boost your sales potential.
  • Boost sales by turning your WhatsApp account into a virtual store.

Cons:

  • Costly as compared to other solutions available in the market.
  • WhatsApp policies on message frequency and limits may hinder the effectiveness of Gupshup's API.
  • Non-technical users may find Gupshup's API challenging due to its technical complexity.

Free Trial

Yes, Gupshup offers a free trial wherein no credit card is required. You can sign-up for it free and get started.

Pricing

Pricing is not listed on the website. Have to request a quote.

6. Respond.io

Need more than just the WhatsApp Business API? Respond.io offers an omnichannel platform for enterprises seeking a comprehensive WhatsApp marketing solution. By integrating your existing support system with Respond.io you can easily manage your customer inquiries and support requests. 

Pros:

  • Under the free plan, you can send unlimited messaging to up to 100 contacts.
  • User-friendly interface.

Cons:

  • Costly, compared to other options.
  • No option to automatically remove inactive contacts.
  • Only email support is provided, which may take 2-3 days to receive a response.
  • Message markup cost is levied.

Free Trial

Respond.io offers a limited 3-day free trial during which you can send unlimited messages to up to 50 contacts. Alternatively, there is a free plan that allows messaging to a maximum of 100 unique contacts.

Pricing

Respond.io has two monthly billing plans, one for small businesses priced at $29 per month, and another for large businesses priced at $79 per month. The base plan offers unlimited messaging to up to 1000 unique contacts with access for five agents, while the advanced plan includes 25 user access and allows messaging to up to 5000 monthly active contacts. For custom integration, please reach out to their customer support team.

7. Verloop

Verloop is a conversational AI platform that empowers businesses to connect and engage with their customers using WhatsApp Business API. It offers automated bulk messaging, real-time monitoring, and seamless integration with popular CRM and e-commerce platforms. 

Pros:

  • Advanced chatbot that can answer basic human queries from the FAQ book.
  • The Chatbot responds quickly.
  • You can also build a Verloop.io chatbot on top of it to automate business conversations.
  • Real-time agent chat/response monitoring with productivity report.
  • Integration with popular CRM and e-commerce platforms.

Cons:

  • 24/7 customer support is not available.
  • Pricing and plan information are limited on the website.
  • May not have all the features that some businesses require for their specific use case.
  • Message markup cost is levied.

Free Trial

No free trial is available.

Pricing

Pricing is not listed on the website. Have to request a quote.

8. CM.COM

CM.com's WhatsApp Business API is a powerful tool for businesses looking to expand their presence via WhatsApp. The platform offers advanced automation, analytics, and security features while also enabling omnichannel integration. 

Pros: 

  • No-code WhatsApp Business API platform.
  • No Code Chatbot builder.
  • Easy drag & drop editor to automate recurring queries.
  • Share multimedia messages, business updates, location & much more with customers.
  •  24x7 customer support.
  • Free trial available.

Cons:

  • WhatsApp broadcasting feature is unavailable which is the biggest disadvantage of the platform.
  • Costly as compared to other market players.
  • Analytics functions are not great.
  • Campaign functionality is quite average.

Free Trial

Yes, you can create a free WhatsApp Business API account on cm.com.

Pricing

CM.com charges businesses based on the number of unique active users they interact with every month. For example, a business that communicates with 500 unique customers in a month would be charged Rs 1499, with prices increasing as the number of users increases.

Onboarding on CM.com's WhatsApp Business API platform incurs a separate charge of Rs 7499.

9. Interakt

Interakt, a product of Jio Haptik, is a robust WhatsApp marketing platform offering a comprehensive suite of features to automate business conversations. From bulk messaging to multi-agent shared team inbox, Interakt enables your business to automate conversations and queries on WhatsApp and much more.

Pros:

  • Quick approval & access to WhatsApp Business API.
  • Detailed team productivity report.
  • Real-time broadcast campaign analytics.
  • Free Green Tick badge verification.
  • Free quick integrations with your favourite e-stores, CRMs and more.

Cons: 

  • No Chatbot, which is the biggest disadvantage of Interakt.
  • Smart Dashboard features are not available.
  • Markup fees apply on messages sent or received, which vary based on the subscription plan
  • Limited app integrations available, depending on the subscription plan
  • Customer support is only provided via email and can take up to 2-3 days to get a resolution, depending on the customer's plan. The lack of a direct calling option can be inconvenient in urgent situations.

Free Trial

Interakt offers a 14-day free trial wherein no credit card is required. You can sign up for free and start using it.

Pricing

Interakt offers three monthly billing plans: Starter, Growth, and Advanced. The Starter plan costs Rs. 999+ taxes per month, supports up to 2000 active contacts, and has limited features. The Growth plan costs Rs. 2499+ taxes per month, supports up to 3500 unique users/month, and includes additional features such as real-time broadcast campaign analytics, team productivity and performance reports, and chat automation. The Advanced plan costs Rs. 2799 per month and includes unlimited app integration and all the features included in the Growth plan.

Note:

After exhausting the Active Contact Limit for the month, you'll pay Re.1 for further contacts.

10. Kaleyra

Emerging as one of the top service providers in the world of conversational commerce, Kaleyra offers all the best possible solutions with regard to communication technology. Kaleyra's WhatsApp Business APIs come with a host of features such as media sharing, interactive quick reply buttons, auto-reply, chatbots, custom interactive message templates and a lot more.

Pros:

  • Scope of customization as per business demands. 
  • Support rich media communication files such as documents, video tutorials, QR codes, electronic tickets, audio files, and the location of the closest store. 
  • Advanced chatbots that can share real-time updates with customers.

Cons:

  • No trial available. 
  • Customer support is available via email or form submission only. No direct calling facility. 
  • Chatbots are not that great compared to the other players. Could be more advanced.

Free Trial

  • No free trial is available.

Pricing

  • Pricing is not listed on the website. Have to request a quote.
 Note:
  
The pricing information for these service providers may be subject to change over time. Therefore, we recommend checking their respective websites for the most up-to-date and accurate information.

How to Get DoubleTick

Kindly email us at grow@quicksell.co or Click Below to get a FREE DEMO to know about our product offering, features and pricing plans.

How to get DoubleTick WhatsApp Business API

Now transform WhatsApp into the ultimate sales engine to delight customers and drive revenue with DoubleTick.


In a nutshell, there are many alternatives to WATI that offer unique features and benefits. While WATI may be a popular choice, it's always good to explore other options that may better suit your business needs. Whether you're looking for a more cost-effective solution, advanced automation features, or better customer support, there's likely an alternative out there that can meet your requirements. 

The final decision ultimately boils down to you! So, take your time and choose wisely to avoid the inconvenience of switching from one WhatsApp Business API provider to another.

We hope this list of WATI alternatives has been helpful in guiding you towards finding the right alternative to WATI for your business. If you found this blog helpful, please share it with others who may benefit from it as well. We appreciate your support!