In this article, we'll share 15 ready-to-use WhatsApp Business message templates across varied industries.
So, without further ado let's get started!
1. WhatsApp Business Message Template for Ecommerce
Dear [Customer Name],
Your order ({ {order number} }) is ready for pickup at { {location} }.
See you soon!
2. WhatsApp Business Message Template for Education Industry
Dear [Student Name],
Do you know we offer online tutoring services?
Learn more and connect with a tutor today: { {link} }
3. WhatsApp Business Message Template for Financial Institutes
Dear { {customer name} }, a friendly reminder that your payment of { {amount} } for { {bill type} } is due on { {date} }.
Make a quick payment here: { {link} }
4. WhatsApp Business Message Template for Event & Webinar
Dear [Customer Name],
Don't miss out!
Our exciting event, "{ {event name} }", starts in { {time} } on { {date} }.
Register now: { {link} }
5. WhatsApp Business Message Template for Travel & Tourism Industry
Dear [Customer Name],
Your flight confirmation for your trip to { {destination} } on { {date} } is attached.
Have a wonderful trip!
6. WhatsApp Business Message Template for Insurance Industry
Hi { {customer name} }, a friendly reminder that your renewal for your { {policy type} } policy ({ {policy number} }) is due on { {date} }.
Get a quick quote to renew easily: { {link} }
7. WhatsApp Business Message Template for Healthcare Industry
Hi { {patient name} }, a gentle reminder that your appointment with Dr. { {doctor name} } for { {appointment type} } is on { {date} } at { {time} }.
Reply CONFIRM to confirm or reschedule: { {link} }
8. WhatsApp Business Message Template for Restaurants & Food Industry
Dear [Customer Name],
Craving something delicious?
Browse our menu and order online for delivery or pickup directly through WhatsApp! { {link} }
9. WhatsApp Business Message Template for Salons & Spa Industry
Dear [Customer Name],
Relax and unwind!
Treat yourself to a spa day with our latest pampering package.
Book your appointment now: { {link} }
10. WhatsApp Business Message Template for Automotive Industry
Dear [Customer Name],
Your service appointment for your { {vehicle year} } { {vehicle model} } is confirmed for { {date} } at { {time} }.
We look forward to seeing you!
11. WhatsApp Business Message Template for Real Estate Industry
Dear [Customer Name],
New listing alert! A beautiful { {property type} } in { {location} } just hit the market!
See photos and details here: { {link} }
12. WhatsApp Business Message Template for Fitness Gyms
Hi [Customer Name],
Get ready to crush your fitness goals!
Our summer membership sale is here!
Get 20% off your first 3 months.
Join online today: { {link} }
13. WhatsApp Business Message Template for Professional Services
Hi [customer name], a friendly reminder about your consultation with { {professional name} } on { {date} } at { {time} }.
Reply "CONFIRM" to confirm or reschedule: { {link} } (calendar tool)
14. WhatsApp Business Message Template for Non-Profit Organizations
Dear [Customer Name],
Make a difference!
Donate to [Cause] this month and help us [achieve goal].
Every contribution counts!
Donate here: { {link} } (donation page)
15. WhatsApp Business Message Template for E-commerce Delivery Services
Dear [Customer Name],
Your order from [Store Name] is on its way!
Track your package here: { {link} } (tracking link)
Best Practices for Crafting Effective WhatsApp Message Templates
Creating message templates that engage and convert requires a careful mix of creativity, strategic thinking, and adherence to guidelines. Here's a guide to developing templates that truly resonate with your audience:
Clarity is Crucial: Ensure your messages are concise and straightforward. Avoid using complex jargon that could confuse your customers.
Reflect Your Brand’s Voice: Whether your tone is professional, friendly, or playful, make sure it consistently reflects your brand's identity.
Effective Call to Action: Include a clear call to action in every message. Prompt your customers to take the desired next step.
Utilize Multimedia: Enhance your messages with images or videos to grab attention and convey your message more effectively.
Adhere to Opt-In Rules: Confirm that your customers have opted in to receive messages from you, respecting their choice and privacy.
Avoid Prohibited Content: Strictly follow WhatsApp’s guidelines on acceptable content to ensure your templates are approved without delays.
Use Approved Templates: Only send messages through templates that have been pre-approved by WhatsApp to avoid compliance issues.
Personalization: Use placeholders like { {1} }, { {2} }, etc., to personalize messages with customer names or other relevant details, making the communication feel more individualized.
Descriptive Naming: Use logical and descriptive names for your templates, such as “appointment_reminder,” to help organize and identify them easily.
Select the Right Category: Choosing the correct category for your template, like appointment updates or shipping notifications, can increase the likelihood of approval.
Frequently Asked Questions
Question: Can I modify an approved WhatsApp Message Template?
Answer: No, you cannot make changes to a WhatsApp Template Message once it has been approved. You can only edit the dynamic values set during submission.
Question: What types of media can be included in WhatsApp Template Messages?
Answer: WhatsApp Template Messages can include Text, Image, File, or Video formats. However, text is required in all messages, meaning that Images, Files, or Videos alone cannot be sent as a Template Message.
Question: How can I ensure my WhatsApp Template Message gets approved?
Answer: To improve the chances of your template getting approved, ensure that it complies with WhatsApp's guidelines. This includes using clear and concise language, avoiding any restricted content, and making sure the message serves a clear purpose.
Question: What happens if my WhatsApp Template Message is rejected?
Answer: If your template is rejected, WhatsApp will typically provide a reason for the rejection. You can make the necessary adjustments to the template and resubmit it for review.
Question: Can I send promotional content through WhatsApp Template Messages?
Answer: Yes, you can send promotional content, but it must comply with WhatsApp’s Commerce Policy and should not include restricted goods or services like alcohol, tobacco, or prescription medications.
