Top 15 WhatsApp Business API & Bulk WhatsApp Providers in Dubai - 2024 Edition

Hey there! Running a business in Dubai?

Tired of impersonal SMS blasts and endless email chains?

Getting sick of poor customer engagement? 

Want to connect with your customers on the world's most popular messaging app?

Well... We've got your back! 

Get ready to ditch the old-school techniques and skyrocket your engagement with WhatsApp API.

In this post, we'll dive into Dubai's top 15 WhatsApp Business API solution providers, along with their pros, cons, free trial options, and pricing details. This guide will help you find the best fit for reaching your customers on their preferred channel!

So without further ado, let's find the perfect fit to boost your customer satisfaction and watch your business take flight!

What is WhatsApp Business API

A WhatsApp Business API is an application program interface that allows businesses to receive and send bulk WhatsApp messages in real-time seamlessly. It is designed to help businesses communicate with their customers in a more efficient and personalized way, using features such as interactive automated messages and quick replies. 

Ready to take the first step towards success? 

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In a nutshell, WhatsApp Business API is a robust solution that enables businesses to personalize their customer communication flows and provide a better customer experience. Whether you're a small business owner or part of a larger company, the WhatsApp Business API can be customized to fit your needs.

Wanna know about WhatsApp Business API in detail? Here is your 2024 Ultimate Guide to WhatsApp Business API - Click Here to Read

Now that we already know what is WhatsApp Business API, let's dive into the top 15 WhatsApp API providers in Dubai to help you get started!

1. DoubleTick

One of the best WhatsApp API solution providers in Dubai, DoubleTick is designed to empower your sales team to sell more in less time. It's one of the best WhatsApp CRM and MarCom tools that comes with premium WhatsApp API features such as a cloud-based shared team inbox, unlimited WhatsApp broadcast messaging, dynamic catalogue sharing, an advanced Chatbot, order booking bots, and much more. An all-in-one solution, DoubleTick has everything that you've been looking for in a salesforce tool. 

Pros

• Super intuitive, easy to use and mobile-friendly solution.
• Robust mobile app to chat with customers on the go.

• ​Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts.
• Automate WhatsApp marketing by scheduling your broadcast messages.
• Stay on top of your WhatsApp marketing campaign with real-time analytics and detailed reports to identify customer interests, and optimize communication and timing to fine-tune your approach.
• Monitor agents' and customers' chat responses with performance metrics from the analytics dashboard.
• Single WhatsApp number for your entire company with a cloud-based team inbox and role-based access to route and assign customer conversations to the right agent automatically.
• Automate agent workflows by directly assigning incoming customer chats as per agent's availability.
• End-to-end automated catalogue sharing and order booking via AI-powered commerce BOT.
• ​WhatsApp automation via AI-powered active chatbot that can automate lead qualification, answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers.
• Choose your favourite tools such as Shopify, Zapier, Pabbly, Google Sheets, WooCommerce etc. and integrate them with DoubleTick in just a few clicks.
• Effortlessly integrate DoubleTick's chat widget onto your website with just a few clicks.
• Differentiated WABA numbers cater to cross-functional teams, ensuring specialized handling of diverse business operations.
• Block unwanted messages and maintain the quality of your business interactions.
• Speed up response times by utilizing custom, pre-made chat templates for common inquiries.
• Collision detection feature that prevents duplicate responses and ensures streamlined communication by notifying agents when a colleague is already handling a chat.

• Cultivate positive customer relationships through lead nurturing via leads and chat management bots.​
  

• Number masking so that your customer data is saved with you.
• 24/7 Customer support is available on call, WhatsApp or email.

DoubleTick is revolutionizing the way businesses use WhatsApp API with its innovative mobile-focused platform, allowing you to manage your business on the go.

Read more about DoubleTick here - What is DoubleTick and How This Could Be Your Greatest WhatsApp Marketing and Sales Tool

Cons

DoubleTick doesn't offer a free trial. Apart from this, there are no such major cons. However, one can either opt for a monthly subscription to experience DoubleTick or download the app from the app store/playstore.

iPhone Users: Download Here

Android Users: Download Here

Free Trial

DoubleTick doesn't offer a Free Trial. However, one can opt for a monthly subscription to experience DoubleTick.

Pricing

Click here to check out our pricing plans or book a FREE demo with us to know more about the product and its features. 

2. GreenAds Global

GreenAds Global offers a comprehensive WhatsApp Business API solution designed to enhance customer engagement for medium and large enterprises in Dubai. They provide a powerful solution with advanced features to streamline communication, automate tasks, and gain valuable insights.

Pros

• Send bulk WhatsApp messages to saved and unsaved contacts for targeted marketing campaigns.
• Manage all customer interactions in one centralized team inbox, improving collaboration and response efficiency.
• Leverage AI-powered chatbots to automate routine inquiries and provide 24/7 customer support.
• Gain valuable insights into campaign performance and customer interactions to tailor your strategies for optimal results.
• Connect the platform with your existing business tools and apps (CRMs, e-commerce platforms etc.) for a unified workflow.
• End-to-end encryption ensures the privacy of your communications, building trust with customers.
• Engage your audience with rich text messages integrated with images, videos, and documents to enhance communication.
• Their solutions adapt to your evolving needs, accommodating increasing customer interactions.
• Get assistance in securing the verified green tick badge for increased brand credibility.
• Access developer tools for advanced customization and integration with your existing systems.

Cons

• Integrating the platform requires advanced technical support.
• Optimal use demands a certain level of technical proficiency within your team.
• The setup process can be intricate and time-consuming due to the range of features.
• Smaller businesses need to carefully analyze the financial impact compared to simpler solutions.
• The availability of free trials is not readily apparent on their website. Contact them directly for verification.
• Pricing plans may not be suitable for all businesses, especially smaller ones with limited budgets.
• Users without technical backgrounds might find the platform initially complex.
• Extensive platform integrations could lead to a degree of dependence on GreenAds Global for support and customization.

Free Trial

Information regarding free trials is not readily available on the GreenAds Global website. It's recommended to contact them directly to confirm their free trial options.

Pricing

GreenAds Global offers a tiered pricing structure with varying features:

• Basic Plan (₹2999/month + GST): Ideal for starters with team collaboration features, and basic chatbot builder.
• Enterprise Plan (₹4999/month + GST): Offers all Basic features along with advanced options like WhatsApp Catalog, customized reports, payment integration, and up to 5 WhatsApp accounts.
• Customized Plan: Provides dedicated hosting, custom features, and an account manager for a tailored solution (price varies).

3. Webotix​

Webotix offers a comprehensive WhatsApp API integration service in Dubai. They cater to businesses of all sizes, aiming to enhance customer communication and streamline workflows through a user-friendly platform.

Pros

• ​Integrate WhatsApp Business API with your existing ERP, CRM, and third-party applications for a unified communication experience.
• Implement WhatsApp chatbots for automated customer interactions, lead generation, and 24/7 support.
• Streamline onboarding processes through conversational-style interactions with customers.
• Cater to a wider audience by offering customer service in multiple languages.
• Manage all customer interactions across different channels from a central hub, improving response efficiency.
• Gain valuable insights into customer interactions and campaign performance for data-driven decision-making.
• Facilitate secure in-app transactions within the WhatsApp chat window.
• Ensure data privacy with end-to-end encryption and adherence to industry regulations.
• Receive personalized support from a dedicated account manager for a smooth implementation experience.
• Their solutions adapt to your business growth, accommodating increasing customer interactions.

Cons

• Details regarding specific features within each pricing tier are limited on their website.
• Pricing details are not readily available publicly, requiring direct contact for quotes.
• Complex integrations with existing systems might necessitate additional development costs.
• Extensive platform integrations could lead to a degree of dependence on Webotix for support and customization.
• Access to user reviews and independent comparisons are limited.
• Users without technical backgrounds might find the platform initially complex.
• Their primary focus might be on the Dubai and India markets, potentially limiting support for international clients.
  
• The availability of free trials is not readily apparent on their website. Contact them directly for verification.

Free Trial

Information regarding free trials is not readily available on the Webotix website. It's recommended to contact them directly to confirm their free trial options.

Pricing

Pricing details for Webotix's WhatsApp Business API integration service are not publicly available on their website. You'll need to contact them directly for a customized quote based on your specific needs and desired features.

4. Digital Gravity

Digital Gravity, a Dubai-based digital marketing agency, offers strategic WhatsApp Business API integration services. They focus on creating customized solutions to help businesses leverage the power of WhatsApp for enhanced customer engagement, marketing automation, and brand awareness.

Pros

• Benefit from expert guidance on integrating WhatsApp Business API into your overall marketing strategy for optimal results.
• Their team understands the importance of a unified omnichannel approach, ensuring seamless integration with your existing marketing tools.
• Develop customized chatbots tailored to your specific needs, automating tasks and providing personalized customer interactions.
• Manage and track your WhatsApp marketing campaigns effectively with detailed analytics and reporting tools.
• Leverage data insights to continually refine your WhatsApp communication strategy and maximize engagement.
• Craft engaging content formats like images, videos, and interactive elements for a captivating WhatsApp experience.
• Cater to a wider audience by offering customer service and marketing messages in multiple languages.
• Ensure data privacy with end-to-end encryption and adherence to industry regulations.
• Benefit from the expertise of a dedicated team with experience in digital marketing and WhatsApp Business API integration.
• Their approach emphasizes delivering measurable results that align with your specific business goals.

Cons

• Details regarding specific features within their service packages are limited on their website.
• Pricing details are not readily available publicly, requiring direct contact for quotes.
• Their emphasis on custom integrations may not be ideal for businesses seeking pre-built, readily deployable solutions.
• Complex integrations with existing systems might necessitate additional development fees.
• Access to user reviews and independent comparisons are limited.
• Ongoing monthly costs might not be suitable for all businesses, especially smaller ones with limited budgets.
• Their primary focus is on the Dubai market, potentially limiting support for international clients.
• The availability of free trials is not readily apparent on their website. Contact them directly for verification.

Free Trial

Information regarding free trials is not readily available on the Digital Gravity website. It's recommended to contact them directly to confirm their free trial options.

Pricing

Pricing details for Digital Gravity's WhatsApp Business API integration services are not publicly available on their website. You'll need to contact them directly for a customized quote based on your specific needs and desired features.

5. Finesse

Finesse streamlines customer communication by integrating WhatsApp into your existing business communication. It offers a flexible and scalable platform for personalized experiences, featuring a team inbox, bulk messaging, cloud or on-premise WhatsApp API, and functionalities like rich messaging, document sharing, and secure, end-to-end encrypted communication.

Pros

• Leverage WhatsApp chatbots, automate customer support on WhatsApp, and scale messaging solutions to streamline communication.
• Send bulk WhatsApp messages to thousands of customers in one go and track campaign analytics in realtime. 
• Integrate engaging elements like images and videos directly into your messages with a quick call-to-action button.
• Instantly share various document formats within your WhatsApp conversations.
• Ensure a smooth transition between automated chatbot interactions and personalized human assistance.
• Maintain confidentiality with industry-standard, end-to-end encryption for all communications.
• Integrate Finesse seamlessly with your existing CRM, live chat, and other essential business tools.
• Gain valuable customer engagement and interaction insights through detailed analytics.

Cons

• Integration with existing systems requires advanced technical knowledge.
• While the API is powerful, customization options for highly specific business needs might be limited.
• User reviews suggest potential limitations in responsiveness and comprehensiveness of technical support.

Free Trial

No free trial is available.

Pricing

Finesse doesn't offer fixed pricing plans so it's adviced to contact Finesse for a customized quote based on your specific business needs.

6. Convex Interactive

Convex Interactive offers a robust WhatsApp Business API solution designed to streamline communication and elevate customer engagement. The solution lets you send bulk messages, automate tasks with chatbots, and optimize campaigns with analytics. It essentially equips you with the tools to reach a wider audience, automate interactions, and gain valuable data.

Pros

• Build helpful chatbots to answer frequently asked questions, handle routine tasks, and provide 24/7 support.
• Send bulk broadcasts, targeted messages, promotions, and automated alerts to your customers.
• Get order updates, and shipping notifications, and run promotions directly through WhatsApp for your Shopify store.
• Send one-time passwords through encrypted WhatsApp messages for added security.
• Manage customer interactions efficiently with a cloud-based team inbox for real-time collaboration.
• Offer customer support in multiple languages to reach a wider audience.
• Gain valuable insights into customer behaviour and track campaign performance to improve your strategies.
• Integrates smoothly with your existing CRM and business tools for a unified experience.

Cons​

• Setting it up could be challenging if you're not very tech-savvy.
• With so many features, it might take some time to get used to the platform.

Free Trial

Yes, you can try the platform for free and test it to your business needs before subscribing.

Pricing

Convex Interactive offers customised pricing basis your feature requirements and messaging volume and is available upon direct inquiry for a tailored quote.

7. Prism Digital

Prism goes beyond messaging, offering data-driven WhatsApp Business API solutions. The platform focuses on targeted broadcasts with advanced analytics, intelligent chatbots, and seamless integrations with your existing tools. Leveraging Prism you can maximize customer engagement, streamline operations, and gain data-backed insights to elevate your customer experience on a global scale.

Pros

• Benefit from insights-driven recommendations for maximizing engagement and ROI on your WhatsApp Business API investment.
• Gain valuable insights into campaign performance, customer behaviour, and key metrics to guide strategic decision-making.
• Integrate WhatsApp Business API with your existing CRM, marketing automation tools, and other applications for a unified workflow.
• Implement automated workflows to streamline routine tasks and improve operational efficiency.
• Manage customer interactions across various channels (email, SMS, etc.) from a centralized hub for better organization.
• Develop and execute cohesive marketing campaigns that leverage WhatsApp alongside other communication channels.
• Cater to a wider audience by offering customer service and marketing messages in multiple languages.
• Ensure data privacy with end-to-end encryption and adherence to industry regulations.
• Gain access to powerful APIs for advanced customization and integration with your internal systems.
• Their solutions adapt to your business growth, accommodating increasing customer interactions.

Cons

• Details regarding specific features within each pricing tier are limited on their website.
  
• Their emphasis on data-driven optimization might not be ideal for businesses with limited technical expertise or those needing a simpler solution.
• Complex integrations with existing systems might necessitate additional development fees.
•  Ongoing monthly costs might not be suitable for all businesses, especially smaller ones with limited budgets.
• Although they offer global services, their service might be geared towards their local markets.
• The availability of free trials is not readily apparent on their website. Contact them directly for verification.

Free Trial

Information regarding free trials is not readily available on the Prism website. It's recommended to contact them directly to confirm their free trial options.

Pricing

Pricing details for Prism's WhatsApp Business API services are not publicly available on their website. You'll need to contact them directly for a personalised quote based on your specific needs and desired features.

8. Cequens

With a feature-rich WhatsApp Business API solution, Cequens is one of the top WhatsApp API providers in Dubai. This comprehensive platform allows for crafting targeted marketing campaigns with bulk messaging, AI-powered chatbots for 24/7 support and automated tasks, and gaining valuable insights through actionable analytics. Additionally, seamless integrations with existing business tools, omnichannel communication management, and advanced features like location-based marketing and secure authentication elevate the customer experience.

Pros

• Craft and send bulk WhatsApp messages to saved and unsaved contacts for effective marketing campaigns and targeted outreach.
• Implement AI-powered chatbots to automate routine tasks, answer frequently asked questions, and provide 24/7 customer support.
• Gain valuable insights into campaign performance, customer behavior, and key engagement metrics to optimize your communication strategies for maximum impact.
• Integrate the platform with your existing CRM, marketing automation tools, and other business applications for a unified workflow.
• Manage all customer interactions across various channels (email, SMS etc.) from a centralized hub, improving response efficiency.
• Explore additional functionalities like location-based marketing, secure multi-factor authentication, and interactive multimedia messaging to further enhance your customer experience.

Cons

• Details regarding specific features within their service packages are limited on their website.
• Clear pricing details are not available on their website. You'll need to contact them directly for a quote.
• Their website content suggests a focus on the Dubai market, potentially limiting support for international clients.
• Free trial information is not available on their website.

Free Trial

Information regarding free trials is not readily apparent on the Cequens website. It's recommended to contact them directly to confirm their free trial options.

Pricing

Transparent pricing details are not available on their website. You'll need to contact them directly for a customized quote based on your specific needs and desired features.

9. Wisoft

One of the best WhatsApp API solution providers in Dubai, the Wisoft Solution empowers businesses to craft targeted communication strategies through features like bulk messaging, AI-powered chatbots, and actionable analytics. Additionally, seamless integrations with existing business tools, secure communication with end-to-end encryption, and rich media messaging capabilities enhance the customer experience. Wisoft Solutions further ensures success with its team of experts, offering extensive experience in WhatsApp API integration and ongoing support.

Pros

• Tailor functionalities such as bulk messaging, chatbots, and analytics to your specific business needs.
• Benefit from experienced developers and consultants for smooth implementation and ongoing support.
• Reach a wider audience with bulk messaging options.
• Automate tasks and enhance customer support with chatbots.
• Gain valuable insights to optimize your communication strategies.
• Streamline workflows by integrating with your existing business tools.
• Ensure data privacy and build trust with customers.
• Engage your audience beyond text with visuals.
• Leverage WhatsApp's global presence to connect with international customers.
• The solution adapts to your business growth, accommodating increasing customer interactions.

Cons​

Free Trial

Information regarding free trials is not readily available on the Wisoft Solutions website. It's recommended to contact them directly to confirm their free trial options.

Pricing

Pricing details for Wisoft Solutions' WhatsApp Business API integration services are not publicly available on their website. You'll need to contact them directly for a customized quote based on your specific needs and desired features.

10. The Media Links

The Media Links provides a comprehensive suite of WhatsApp Business API solutions to enhance customer engagement. They specialize in crafting intelligent chatbots with machine learning and NLP for interactive experiences, alongside features like broadcast messaging for targeted marketing campaigns, data analytics and reporting for campaign optimization, and seamless integrations with existing business tools for a unified workflow. Their focus on custom development ensures solutions align with your specific needs, while security and compliance measures guarantee data privacy.

Pros

• Benefit from a range of services beyond chatbots, including broadcast messaging, analytics, and third-party platform integrations.
• Build intelligent chatbots tailored to your needs with machine learning and NLP for advanced functionalities.
• Improve customer engagement through interactive chatbots, targeted broadcasts, and omnichannel marketing.
• Automate tasks, send bulk messages and gain valuable data insights for operational efficiency.
• Integrate the platform with existing systems for a unified workflow.
• Ensure data privacy and build trust with customers.

Cons​

• Pricing details are not publicly available.
• Their emphasis on custom solutions may not be ideal for businesses seeking pre-built options, potentially impacting deployment speed.
• Complex chatbot functionalities or integrations might necessitate additional development fees.
  
• Integration with existing systems and ongoing maintenance may require some technical expertise.
• Users without technical backgrounds might find the platform initially complex.

Free Trial

Information regarding free trials is not readily available on The Media Links website. It's recommended to contact them directly to confirm their free trial options.

Pricing

Pricing details for The Media Links' WhatsApp Business API solutions are not publicly available on their website. You'll need to contact them directly for a customized quote based on your specific needs and desired features.

11. BEVATEL

Bevatel provides a WhatsApp Business API solution in Dubai tailored for medium and large companies. The solution enables swift communication for marketing, customer service, sales, and technical support. BEVATEL seamlessly integrates with various systems, offering unlimited messaging, WhatsApp chatbots, and supports unlimited users.

Pros

• Leverage advanced WhatsApp chatbot to automate customer interactions, enhancing efficiency and availability.
• Leverages data to create detailed customer profiles, enabling personalized communication strategies.
• Offers a single team inbox for managing conversations across various departments and streamlining internal workflows.
• Facilitates seamless data flow between WhatsApp and CRM systems, improving customer relationships and lead management.
• Supports messages with quick reply buttons, enriching customer engagement.
• Provides analytics for broadcast messaging to optimize communication strategies.
• Designed to accommodate businesses of all sizes, ensuring reliability and scalability.
• Ensures that all communications adhere to WhatsApp data privacy standards.

Cons

• The Bevatel WhatsApp API has constraints on customization options, restricting adaptation to unique business needs.
• Integrating with existing systems could be challenging, requiring technical expertise.
• New users may face a learning curve to fully leverage the platform's capabilities.

Free Trial

Bevatel doesn't offer a free trial.

Pricing

Pricing is not explicitly mentioned on the website. It's advised to contact Bevatel for a quote tailored to your business needs in AED.

12. Syniverse

One of the top WhatsApp API providers in Dubai, Syniverse offers a comprehensive suite of enterprise messaging solutions tailored to meet the communication needs of businesses in various sectors, including financial services, healthcare, retail, and more. The platform provides secure one-way and two-way messaging capabilities, encompassing SMS, MMS, WhatsApp API, and voice communication.

Pros

• Enables engagement through multiple channels such as SMS, MMS, WhatsApp, and voice, ensuring accessibility across different customer preferences.
• Offers detailed analytics and reporting capabilities, allowing businesses to track key trends and optimize their communication strategies.
• Provides robust security features including Right Party Verification and Frictionless Authentication to safeguard communication.
• Supports seamless integration with various business applications like Oracle, SalesForce, Adobe, SAS, Azure, Kore.ai and Boost.ai facilitating automated customer communications.
• Leverages advanced AI to create intuitive and easy-to-navigate chat interactions, enhancing customer satisfaction.

Cons

• The comprehensive nature of the solutions might require a more detailed setup and integration process, potentially needing specialized expertise.
• While specific pricing details are not disclosed, the extensive features suggest that the cost might be higher, particularly for smaller businesses.

Free Trial

​Currently, there is no specific mention of a free trial on the Syniverse website. Businesses interested in exploring the services may need to contact Syniverse directly for trial opportunities.

Pricing

​Syniverse does not list specific pricing information on their website. Interested parties are encouraged to reach out to their sales team for a customized quote based on their specific business needs and scale of operations.

​13. iSmartCall

iSmartCall provides a robust WhatsApp Business API solution in Dubai aimed at enhancing customer engagement through targeted marketing, streamlined communications, and effective retargeting to boost brand loyalty and drive conversions. Their platform, known as Atawasal, supports WhatsApp Bulk messaging, allowing businesses to send thousands of messages with a single click, making it a highly cost-effective communication tool.

Pros

• ​Send bulk messages to thousands and lakhs of customers quickly and efficiently.
• Features a customizable chatbot that can handle customer queries, facilitating seamless sales processes and improving customer interaction.
• Offers dynamic variables and custom fields for personalizing messages, which can be scheduled for optimal timing.
• Provides detailed analytics and reports to monitor and optimize the performance of campaigns.
• Supports a multi-agent system for live chat, enhancing real-time customer service with performance analysis tools.

Cons

• The wide array of features and customizations might require a steep learning curve or technical support to fully leverage.
• Depending on the scale of use, there may be significant costs involved, especially for smaller businesses.

Free Trial

​The information about a free trial is not explicitly mentioned, so it is recommended to contact iSmartCall directly for any trial offers they might provide.

Pricing

​Specific pricing details are not listed openly and may vary based on business needs and usage scale. It is advisable to reach out directly to iSmartCall for a customized pricing quote.

14. Bulk SMS Plans

​BulkSMSPlans offers a WhatsApp Business API solution in Dubai designed to improve business communication by enabling efficient customer interactions through WhatsApp. This solution offers WhatsApp chatbots, and bulk messaging with interactive messages, which can be tailored according to customer needs. This service is particularly suitable for medium to large businesses looking to enhance their customer engagement and operational efficiency.

Pros

• Enables direct communication with customers via WhatsApp, providing a widely used and convenient channel.
• Supports various media types, including images, videos, and documents, enhancing the interaction quality with customers.
• Facilitates the automation of customer interactions and reaches a wide audience globally, leveraging WhatsApp's extensive user base.
• Ensures privacy and security with end-to-end encryption for messages exchanged on WhatsApp.

Cons

• Integrating WhatsApp API into existing business systems may require technical expertise and can be complex depending on the business infrastructure.
• Navigating the regulatory requirements for using WhatsApp for business communications can be challenging, especially across different countries.

Free Trial

​BulkSMSPlans does not explicitly mention offering a free trial on their website for the WhatsApp Business API services. Businesses interested in exploring the functionalities can contact them directly for any potential trial or demo opportunities.

Pricing

​Detailed pricing information for the WhatsApp Business API services by BulkSMSPlans is not publicly disclosed. Businesses are encouraged to contact BulkSMSPlans directly to get a customized quote based on their specific needs and usage expectations.

15. emQube

emQube offers WhatsApp for Business integration services that enhance CRM, ERP, HRMS, and other customized software solutions. This service is tailored for businesses in Dubai, UAE, focusing on improving communication and workflow efficiency through seamless integration of WhatsApp functionalities into business systems.

Pros

• Direct and efficient communication with clients through integrated systems.
• Streamlines operations by automating messaging within business processes.
• Tailored to fit specific business needs and software environments.

Cons

• May require detailed technical setup and maintenance.
• Continuous adaptation is needed for compliance with WhatsApp updates and changes.

Free Trial

There is no specific mention of a free trial for their WhatsApp integration services on eMqube's website. Potential clients should contact them directly to inquire about any trial opportunities.

Pricing

Pricing information is not publicly disclosed. Interested businesses should reach out to eMqube directly for customized quotes based on their specific integration needs.

Note:

The pricing information for these service providers may be subject to change over time. Therefore, we recommend checking their respective websites for the most up-to-date and accurate information.

*Also note that the information may have changed since the publication.

These are the top 15 WhatsApp API providers in Dubai, each offering its unique features. It's recommended to evaluate the pros, cons, and pricing of these products based on your business requirements before signing for the product.

Features of WhatsApp Business API

Here, we explore the key features of WhatsApp Business API, designed to streamline your operations, personalize interactions, customer support, and ultimately boost your business's success. Let's see how this powerful tool can supercharge your customer experience.

Team Inbox: Forget juggling multiple inboxes! WhatsApp API offers a cloud-based shared team inbox, where everyone on your team can see and manage customer interactions in one place. No more missed messages, just seamless collaboration for top-notch customer service.

Streamlined Team Management: Empower your team with the power of role-based access control. Assign specific roles and permissions to ensure everyone stays focused and efficient. Whether it's handling complex inquiries or sending out bulk messages, you'll have the perfect system in place.

Unlimited Broadcast: Gone are the days of limited outreach. WhatsApp Business API lets you send unlimited personalized WhatsApp messages with engaging call-to-action buttons - even to unsaved contacts! Reach a wider audience and watch your engagement skyrocket.

Real-Time Analytics: Analytics are your best friend! Analyze the performance of your broadcast campaigns in real time with detailed reports. Gain valuable insights into what's working and what's not, allowing you to continuously refine your marketing strategies and maximize impact.

24/7 Customer Support: Can't be online all the time? No problem! Leverage AI-powered WhatsApp chatbots and auto-replies to handle routine inquiries and keep conversations flowing even when your team is offline. This way, your customers get the support they need, anytime they need it.

Third-Party Integration: Tired of juggling multiple platforms? Say goodbye to that struggle! WhatsApp Business API seamlessly integrates with popular tools like Zapier, WooCommerce, and Shopify. This smooth connection streamlines your business operations and makes managing everything a breeze.

Looking for strategies to sell on WhatsApp?
Here are some of the kickass tips on how to sell on WhatsApp easily!

Benefits of WhatsApp Business API

​WhatsApp Business API goes beyond messaging to empower a whole new level of customer interaction. It's a full-fledged MarCom solution, designed to revolutionize how you connect with your audience and refine your marketing strategies. Here, we explore the incredible benefits that make WhatsApp Business API a standout choice for businesses looking to elevate their customer experience.

Unmatched Customer Support: Deliver exceptional support with features like instant auto-responses, 24/7 availability, and multi-language support. Automate FAQs, schedule appointments effortlessly and send timely payment reminders – all within one platform.

Enhanced Marketing Efforts: Leverage the power of a trusted platform to amplify your brand reach and connect with customers globally. Send personalized bulk messages with engaging call-to-action buttons, drive customer action and boost engagement. Make every communication count and turn conversations into conversions.

Personalized Communication: Tailor your communication to individual customer needs. Send targeted messages based on user persona to create a richer experience that makes them feel valued and understood.

Best Platform for 2-way Communication: Foster genuine connections with real-time, two-way conversations. This dynamic interaction fosters deeper engagement and nurtures stronger customer relationships, paving the way for loyalty and trust.

​Privacy and Security: Build trust and reliability with end-to-end encryption that keeps business interactions and customer conversations secure.

Read in-depth about the benefits of WhatsApp Business API HERE

Factors to Consider While Choosing WhatsApp Marketing Software

Picking a WhatsApp marketing tool can be confusing. Here's what matters most:

1. Define Your Business Goals and Target Audience

• What are you trying to achieve with WhatsApp marketing? Are you aiming to increase brand awareness, drive sales, improve customer service, or something else entirely? Understanding your goals will guide you towards features that best support them.
• Who are you trying to reach? Knowing your target audience's demographics, preferences, and communication habits helps you choose a platform with features that resonate with them (e.g., language support, and media capabilities).

2. Evaluate the Software's Feature Set

• Essential Features: Prioritize features like bulk messaging for targeted campaigns, automation capabilities for scheduling messages and handling repetitive tasks, and reporting and analytics to track campaign performance and gain customer insights.
• Advanced Features: Some platforms offer additional functionalities like AI-powered chatbots for automated customer interactions, CRM integrations for streamlined communication management, and rich media messaging that includes images, videos, and documents, depending on your needs.

3. Ensure Seamless Integration with Existing Systems

• Streamlining workflows is crucial for efficiency. Verify that the chosen software seamlessly integrates with your existing business tools, such as CRM systems, e-commerce platforms, or marketing automation software.
• Data Consistency: Smooth integration ensures data flows consistently between platforms, avoiding manual data entry and potential errors.

4. Assess the Quality of Customer Support

• Reliable customer support can be invaluable in case of technical issues or troubleshooting. Look for providers with dedicated support channels (phone, email, live chat) and readily available resources like tutorials or FAQs.
• Ongoing Training: Some providers offer training materials or webinars to help you maximize the software's capabilities.

5. Choose a Pricing Plan that Fits Your Budget and Growth Potential

• Transparent Pricing: Compare pricing structures offered by different providers. Some may charge per user, message volume, or feature tiers. Look for transparent pricing that avoids hidden costs.
• Scalability: Consider your growth potential. Choose a software solution that can scale alongside your business needs, allowing you to add features or user seats as your business expands.

Know How to Get Started with WhatsApp Marketing in Just 5mins!

How to Get WhatsApp Business API?

There are two ways through which you can get WhatsApp Business API:

1. Direct sign-up from Meta
2. Through a solution provider such as DoubleTick

Directly from Meta

You can directly apply for the official WhatsApp Business API from Meta but going down this path isn’t particularly efficient. If you're a mid-scale company you'd need a developer to set up the API which is too labour-intensive and technically challenging. Also, Meta doesn't accept Indian credit cards which is again one of the biggest challenges. 

Through a Solution Provider

A solution provider will get quick approval and can swiftly set up the WhatsApp Business API platform for you. For instance, with DoubleTick, the process takes between two to three days. Also, we'll manage all the billings with Meta on your behalf so you can use the product without any financial worries. With DoubleTick the possibilities to scale your business are endless. 

How to Get DoubleTick

Kindly email us at grow@quicksell.co or Click the Below Banner to get a FREE DEMO to learn about our product offering, features and pricing plans.

Now transform WhatsApp into the ultimate sales engine to delight customers and drive revenue with DoubleTick!

👉 Get Your Free DEMO Now 👈

Or Download the application from the Playstore or Appstore

Download from Playstore

Download from Appstore

Getting WhatsApp Business API in 5 Minutes

It only takes 5 minutes to sign up for WhatsApp Business API via DoubleTick. If your Meta Business Manager is verified, you can get started with DoubleTick within 5 minutes. If however, you need help with Meta Business Manager verification then the process would take around 3 days to a week depending on how ready you are with your documents as well as the response time from Meta. You will receive a confirmation email once the account is set up. 

You need to follow the below steps to access the DoubleTick WhatsApp Business API:

1. Get a phone number that does not have an existing WhatsApp account.
2. Sign up for a WhatsApp API provider, such as DoubleTick.
3. Complete Facebook Business verification.

After completion of these steps, you will be able to use all the functionalities of WhatsApp Business APIs on the DoubleTick dashboard.

Requisites to Apply for DoubleTick WhatsApp Business API

You need:

• A Facebook Business Manager account
• A verified business
• A WhatsApp business account
• A fresh phone number
• A Line of Credit for your WhatsApp business account
• A command line tool such as Terminal or an app like Postman that can perform URL requests (Not needed if applied via DoubleTick)

We'd also need at least two documents from the below list to verify the business:

• Business bank statement
• Business License
• Certificate of incorporation
• Goods and services tax registration certificate (GST)
• Permanent account number card (PAN)
• Shop establishment certificate
• Udyog Aadhar / MSME Certificate
• Utility bill

We can't onboard you if the above documents are not available.

Note: 

• You'll have to get a new phone number for your WhatsApp Business API account as you can't use this further for your personal use.
• You can also use your existing phone number for your WhatsApp Business API account but all your data will be erased and you'll not be able to use it for your personal use any further.

How to Get DoubleTick for FREE?

Step 1: Download the DoubleTick App

Navigate to the Play Store or Apple Store and download DoubleTick. You can also download the app here:

iPhone Users: Download Here

Android Users: Download Here

Step 2: Sign Up for a Free Demo Account

Before you commit, we want you to experience the power of DoubleTick firsthand. Sign up with DoubleTick and access the platform, where you can explore and test the features of the product.

Looking to get WhatsApp Business API for FREE?
​CLICK HERE to know how to get WhatsApp Business API for Free

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Frequently Asked Questions

Question: Does DoubleTick offer a free trial?

​Answer: Yes, we do offer a demo account that you can play with.

Download from Playstore

Download from Appstore

Question: What’s DoubleTick’s pricing plan? 

Answer: Kindly email us at grow@quicksell.co or Click here to BOOK a FREE DEMO with us to learn about DoubleTick’s features and pricing plans.

Question: How many team members can I add to my DoubleTick account?

Answer: You can add unlimited team members to DoubleTick.

Question: In how many days will the DoubleTick setup be ready for my WhatsApp Business account?

Answer: If your Meta Business Manager is verified, you can get started with DoubleTick within 5 minutes. If however, you need help with Meta Business Manager verification then the process will take around 3 days to a week depending on how ready you are with your documents as well as the response time from Meta.

Question: Can I use my existing number for DoubleTick?

Answer: Yes, you can use your existing number with DoubleTick. However, we would recommend that you use a new number instead of using an existing one to ensure smooth operations for your business.

Question: Can I use my WhatsApp business app number and DoubleTick number at the same time?

Answer: No, at a time you can use only one account. Data from your WhatsApp business account will be erased once you switch to DoubleTick. 

Question: To how many customers can I shoot the broadcast messages?

Answer: There is no restriction. You can create unlimited broadcast groups and shoot messages to unlimited contacts. However, Meta might restrict you if a lot of customers mark your message as spam. The best practice is to enable the STOP bot on DoubleTick and send your templates with a STOP quick reply message so that people who are not interested in your communication can easily press STOP to get opted out instead of reporting your number as SPAM to WhatsApp.

Question: Can I automate and schedule broadcast messages?

Answer: You can automate WhatsApp messages and schedule broadcasts with DoubleTick.

Question: Does DoubleTick come with a bulk contact upload feature?

Answer: Yes, you can simply upload an Excel file having contact details to the dashboard and shoot messages in bulk to unlimited customers. 

Question: How many devices does DoubleTick support?

Answer: An unlimited number of devices can be used with DoubleTick. However, access to the number of accounts will be based on your subscription.

Question: Can I integrate WhatsApp Business API with my existing CRM system? 

Answer: Yes, many WhatsApp Business API providers, such as DoubleTick offer seamless integration with popular CRM systems, ERP, and other tools.

Question: Do WhatsApp Business API providers offer automation features? 

Answer: Some providers offer built-in automation features and AI-powered chatbots, while others may require custom development or third-party integrations for advanced automation. With DoubleTick you get advanced WhatsApp automation features that can be tailored to your needs. DoubleTick's no-code WhatsApp chatbot panel enables you to perform unlimited automation as per your business requirements. 

Question: Is WhatsApp Business API secure? 

Answer: Yes, WhatsApp Business API uses end-to-end encryption to ensure the security and privacy of your customer communication.

Question: How much does it cost to use WhatsApp Business API? 

Answer: Pricing varies depending on the provider and your usage levels. Some providers offer pay-as-you-go pricing, while others may have tiered pricing plans. 

Click here to check out our pricing plans or book a FREE demo with us to know more about the product and its features.