WhatsApp Business API is a powerful tool that can revolutionize the way businesses in Pakistan communicate with their customers. It enables businesses to send and receive bulk WhatsApp messages in real-time seamlessly, enhancing customer communication and experience. Whether you're a small business owner or part of a larger company, the WhatsApp Business API can be customized to fit your needs. In this article, we'll be exploring the top 10 WhatsApp Business API providers in Pakistan that offer robust features, integrations, and affordable pricing plans.
What is WhatsApp Business API
A WhatsApp Business API is an application program interface allowing businesses to receive and send bulk WhatsApp messages in real-time seamlessly. It is designed to help businesses communicate with their customers in a more efficient and personalized way, using features such as interactive automated messages and quick replies.
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In a nutshell, WhatsApp Business API is a robust solution that enables businesses to personalize their customer communication flows and provide a better customer experience. Whether you're a small business owner or part of a larger company, the WhatsApp Business API can be customized to fit your needs.
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Features of WhatsApp Business API
WhatsApp Business API comes with several features that can enhance your customer communication and experience. These features include:
- A cloud-based shared team inbox for a comprehensive overview of customer interactions.
- Role-based access control to define team roles and communication flow authorities.
- Unlimited WhatsApp broadcast messaging with personalized messages and call-to-action buttons.
- Broadcast analytics report for real-time performance metrics.
- WhatsApp automation with AI-powered chatbots and auto-replies.
- Easy native integration with popular tools such as Zoho, Shopify, Google Sheets, and WooCommerce.
Benefits of WhatsApp Business API
Here are some of the benefits of using WhatsApp Business API for your business in Pakistan:
- Enhanced customer support: With instant auto-responses, multilingual support, automated replies for frequently asked questions, scheduling appointments, payment reminders, and 24/7 support, businesses can provide exceptional customer service.
- Improved marketing efforts: Businesses can build a strong brand identity, connect with customers globally, and send effective messages with clickable buttons.
- Privacy and security: WhatsApp Business API ensures user privacy with end-to-end encryption.
- Personalized communication: Businesses can send personalized communication to customers, integrate with CRM, and send automated notifications.
- Best platform for 2-way communication: WhatsApp Business API offers real-time communication with customers to improve engagement.
Now that you have a good understanding of the basics and advantages of WhatsApp Business API, let's move on to introducing the top 10 solution providers of WhatsApp Business API in Pakistan.
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Top 10 Official WhatsApp Business API Solution Providers in Pakistan
1. DoubleTick
Sell products 7x faster using WhatsApp Business API on mobile
DoubleTick is WhatsApp 3.0 designed to empower your sales team to sell more in less time. It's one of the best WhatsApp CRM and MarCom tools that comes with premium WhatsApp API features such as a cloud-based shared team inbox, unlimited WhatsApp broadcast messaging, dynamic catalogue sharing, an advanced Chatbot, and much more. An all-in-one solution, DoubleTick has everything that you've been looking for in a salesforce tool.
Pros:
- Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts.
- Automate WhatsApp marketing by scheduling your broadcast messages.
- Stay on top of your WhatsApp marketing campaign with real-time analytics and detailed reports to track your metrics and fine-tune your approach.
- Single WhatsApp number for your entire company with a cloud-based team inbox and role-based access.
- End-to-end automated catalogue sharing and order booking via AI-Powered Commerce BOT.
- WhatsApp automation via AI-powered active chatbot that can answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers.
- Choose your favourite tools such as Shopify, Zapier, WooCommerce etc. and integrate them with DoubleTick in just a few clicks.
- Super intuitive, easy to use and mobile-friendly.
- 24/7 Customer support is available on call, WhatsApp or email.
DoubleTick is revolutionizing the way businesses use WhatsApp API with its innovative mobile-focused platform, allowing you to manage your business on the go.
Cons:
- Due to the mobile-first approach, the product is optimised to perform best on mobile devices.
Apart from this, there are no downsides. Please let us know if you encounter any issues.
Free Trial
Yes, we do offer a demo account that you can play with. Download the DoubleTick App to test with a demo account.
Pricing
Click here to check out our pricing plans or book a FREE demo with us to know more about the product and its features.
2. 360dialog
360dialog is a comprehensive messaging iPaaS solution and an official WhatsApp Business solution provider. It offers complete WhatsApp Business API solutions through its web app, suitable for businesses of all sizes, industries, and sectors. This WhatsApp marketing platform integrates analytics and ROI tracking, team inboxes, CRM integration, marketing automation and sales intelligence in a single solution.
Pros:
- Efficient onboarding process, allowing you to set up an account in just 10 minutes.
- 100% message delivery rate.
- Free WhatsApp green tick verification.
- Easy integration of WhatsApp Chatbot.
- The API can be seamlessly integrated with various applications and CRM systems.
- Offers cost-effective pricing with a flat fee structure.
Cons:
- 360dialog does not offer 24/7 support and customer assistance can only be accessed via email.
- There are no real-time session reports available.
- It requires ongoing attention and support from the development team.
- One has to pay monthly charges for dedicated Regional Hosting.
- Levy message markup cost.
Free Trial
Yes, you can create a free WhatsApp Business API account in 360dialog without any credit card.
Pricing
360dialog offers 3 plans that are charged Monthly. The "API Only" plan will cost you 49 €/ month, which is best suited for businesses who want to get access to the API only and have an in-house team to develop the platform. Please note, with this plan you'll get Standard community support only. The "Professional" plan will cost you 99 €/ month, which is suited for small businesses. With this plan, you can send unlimited WhatsApp Session Messages or Conversations with Premium customer support. For the "Enterprise" plan, you'll have to pay > 200 €. This plan is best suited for large businesses. For custom integration, you'll have to connect with their customer support.
3. Twilio
Twilio, a feature-rich Flex app, is recognized as a specialized marketing partner on Facebook's directory. It offers a customizable Flex Cloud platform that enables you to create an omnichannel contact centre, SMS marketing campaigns, push notifications, call tracking, phone verification, and more. While technical knowledge is required to fully leverage its capabilities, Twilio offers a comprehensive suite of tools and features to help you enhance your customer engagement and drive business growth.
Pros:
- Twilio is an omnichannel platform that supports various communication channels including VoIP, phone calls, messaging, WhatsApp, and emails.
- Offers a great degree of customization and scalability options.
- Twilio integrates seamlessly with a broad range of applications and platforms, providing a hassle-free experience.
- High message delivery rate and reliability with real-time analytics on message delivery and performance.
Cons:
- Technical proficiency is required to use the platform effectively.
- The API offers fewer features compared to other WhatsApp Business API solutions in the market.
- The platform's user interface may be overwhelming and confusing for new users.
- Due to proprietary constraints, Twilio encourages customers to use the phone number provided by Twilio themselves to access the WhatsApp Business API. Non-Twilio phone numbers can also be used but certain requirements apply.
- Lousy Customer support.
- Deliverability suffers when you send bulk messages, broadcasts or emails.
- The cost of the service may increase significantly as your business grows, as there is no flat rate available.
- Levy message markup cost.
Free Trial
Yes, Twilio offers a free trial wherein no credit card is required. You can sign-up for it free and get started.
Pricing
$1/user per hour or $150/user per month.
4. MessengerPeople
MessengerPeople is a trusted WhatsApp Business API provider that offers a comprehensive platform for businesses. Their solution comes with several benefits, such as extensive automation capabilities, multilingual support, and 24/7 customer support.
Pros:
- Extensive automation capabilities
- Multilingual support
- 24/7 customer support
Cons:
- Higher pricing compared to other providers
- No free trial available
Pricing: Custom pricing based on business needs.
5. Mitto
Mitto is a reliable WhatsApp Business API provider that offers a scalable and customizable platform. Their solution comes with several advantages, including a wide range of features, affordable pricing plans, and excellent customer support.
Pros:
- Scalable and customizable platform
- A wide range of features, including automation, chatbots, and two-way messaging
- Affordable pricing plans
- Excellent customer support
Cons:
- Limited integrations compared to other providers
- No free trial available
Pricing: Custom pricing based on business needs.
6. ClickSend
ClickSend is a popular WhatsApp Business API provider that offers a simple and affordable platform for businesses. Their solution comes with several benefits, such as a wide range of features, easy-to-use platform, and multilingual support.
Pros:
- Affordable pricing plans
- A wide range of features, including automation, chatbots, and two-way messaging
- Easy-to-use platform
- Multilingual support
Cons:
- Limited integrations compared to other providers
- No free trial available
Pricing: Starting at $0.015/message, with a pay-as-you-go model.
7. Sendinblue
Sendinblue is a reputable WhatsApp Business API provider that offers an all-in-one marketing platform. Their solution comes with several advantages, such as extensive automation capabilities, multichannel messaging, and advanced reporting.
Pros:
- All-in-one marketing platform
- Extensive automation capabilities
- Multichannel messaging
- Advanced reporting
Cons:
- Limited WhatsApp-specific features compared to other providers
- No free trial available
Pricing: Starting at $25/month, with a free plan available.
8. Tyntec
Tyntec is a global WhatsApp Business API provider that offers a powerful and secure platform for businesses. Their solution comes with several benefits, such as a wide range of features, high-quality message delivery, and excellent customer support.
Pros:
- A wide range of features, including automation, chatbots, and two-way messaging
- High-quality message delivery
- Excellent customer support
Cons:
- Higher pricing compared to other providers
- No free trial available
Pricing: Custom pricing based on business needs.
9. Infobip
Infobip is a popular WhatsApp Business API provider that offers a comprehensive customer engagement platform. Their solution boasts numerous advantages, including a wide range of features, easy-to-use platform, excellent customer support, and high-quality message delivery.
Pros:
- User-friendly interface
- A wide range of features, including automation, chatbots, and two-way messaging
- Excellent customer support
- High-quality message delivery
Cons:
- Higher pricing compared to other providers
- No free trial available
Pricing: Custom pricing based on business needs.
10. Sinch
Sinch is a global WhatsApp Business API provider that offers a powerful communication platform for businesses of all sizes. Their solution comes with several benefits, such as a wide range of features, high-quality message delivery, excellent customer support, and customizable pricing plans.
Pros:
- A wide range of features, including automation, chatbots, and two-way messaging
- High-quality message delivery
- Excellent customer support
- Customizable pricing plans
Cons:
- Higher pricing compared to other providers
Pricing: Customizable pricing plans based on business needs.
Note:
The pricing information for these service providers may be subject to change over time. Therefore, we recommend checking their respective websites for the most up-to-date and accurate information.
How to Choose the Right WhatsApp Business API Provider for Your Business?
Choosing the right WhatsApp Business API provider for your business can be challenging. To help you make an informed decision, here are some tips to consider:
- Identify your business requirements: Understand your business communication needs, budget, and target audience to choose a provider that fits your specific requirements.
- Check customer support: Make sure the provider offers excellent customer support through various channels, such as email, phone, and chat.
- Evaluate features and integrations: Choose a provider that offers a wide range of features and integrations to enhance your communication flow and customer experience.
- Look for reviews and ratings: Read customer reviews and ratings to understand the provider's reliability, quality of service, and overall customer satisfaction.
- Consider pricing: Choose a provider that offers affordable pricing plans that align with your budget and business needs.
How to Get WhatsApp Business API?
There are two ways through which you can get WhatsApp Business API:
- Direct sign-up from Meta
- Through a solution provider such as DoubleTick
Directly from Meta
You can directly apply for the official WhatsApp Business API from Meta but going down this path isn’t particularly efficient. If you're a mid-scale company you'd need a developer to set up the API which is too labour-intensive and technically challenging.
Through a Solution Provider
A solution provider will get quick approval and can swiftly set up the WhatsApp Business API platform for you. For instance, with DoubleTick, the process takes between two to three days. With DoubleTick the possibilities to scale your business is endless.
How to Get DoubleTick
Kindly email us at grow@quicksell.co or Click Below to get a FREE DEMO to know about our product offering, features and pricing plans.
Now transform WhatsApp into the ultimate sales engine to delight customers and drive revenue with DoubleTick!
Why DoubleTick?
If you're looking for the best MarCom tool that can send unlimited messages to your customers on WhatsApp without getting blocked then DoubleTick is the best business solution for you. Here are a few of the top reasons to sign up with DoubleTick WhatsApp Business API.
- Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts.
- Automate WhatsApp marketing by scheduling your broadcast messages.
- Detailed broadcast analytics report to track your WhatsApp marketing campaign metrics in real time.
- Single WhatsApp number for your entire company with a cloud-based team inbox and role-based access.
- End-to-end automated catalogue sharing and order booking via AI-Powered Commerce BOT.
- WhatsApp Automation via AI-powered active chatbot that can answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers.
- Choose your favourite tools such as Shopify, Zapier, Google Sheets, WooCommerce etc. and integrate them with DoubleTick in just a few clicks.
- Super intuitive, easy to use and mobile-friendly.
- 24/7 Customer support is available via call, WhatsApp or email.
Read more about DoubleTick here - What is DoubleTick and How This Could Be Your Greatest WhatsApp Marketing and Sales Tool
Getting WhatsApp Business API in 5 Minutes
It only takes 5 minutes to sign up for WhatsApp Business API via DoubleTick. If your Meta Business Manager is verified, you can get started with DoubleTick within 5 minutes. If however, you need help with Meta Business Manager verification then the process would take around 3 days to a week depending on how ready you are with your documents as well as the response time from Meta. You will receive a confirmation email once the account is set up.
You need to follow the below steps to access the DoubleTick WhatsApp Business API:
- Get a phone number that does not have an existing WhatsApp account.
- Sign up for a WhatsApp API provider, such as DoubleTick.
- Complete Facebook Business verification.
After completion of these steps, you will be able to use all the functionalities of WhatsApp Business APIs on the DoubleTick dashboard.
Requisites to Apply for DoubleTick WhatsApp Business API
You need:
- A Facebook Business Manager account
- A verified business
- A WhatsApp business account
- A fresh phone number
- A Line of Credit for your WhatsApp business account
- A command line tool such as Terminal or an app like Postman that can perform URL requests (Not needed if applied via DoubleTick)
We'd also need at least two documents from the below list to verify the business:
- Business bank statement
- Business License
- Certificate of incorporation
- Goods and services tax registration certificate (GST)
- Permanent account number card (PAN)
- Shop establishment certificate
- Udyog Aadhar / MSME Certificate
- Utility bill
We can't onboard you if the above documents are not available.
Note:
- You'll have to get a new phone number for your WhatsApp Business API account as you can't use this further for your personal use.
- You can also use your existing phone number for your WhatsApp Business API account but all your data will be erased and you'll not be able to use it for your personal use any further.
Wrapping Up!
WhatsApp Business API is a powerful tool that can help businesses in Pakistan enhance their customer communication and experience. With the top 10 WhatsApp Business API providers in Pakistan that we've discussed in this article, businesses can choose a provider that meets their specific requirements, budget, and communication goals. From Infobip to Sinch, each provider offers unique advantages and features to help businesses improve customer engagement and streamline communication.
So what are you waiting for? Choose the right WhatsApp Business API provider for your business in Pakistan today and take the first step towards providing exceptional customer service and growing your business like never before.
Also Read:
Top 10 WhatsApp Business API & Shared Inbox Providers in India - 2024 Edition
Frequently Asked Questions
Q1. What is the difference between WhatsApp Business and WhatsApp Business API?
A1. WhatsApp Business is a free app designed for small businesses, while WhatsApp Business API is a paid solution for larger businesses that require more robust features and automation.
Q2. Can I send multimedia messages through WhatsApp Business API?
A2. Yes, WhatsApp Business API allows businesses to send multimedia messages such as images, videos, and audio files.
Q3. What are the benefits of using WhatsApp Business API for my business in Pakistan?
A3. The benefits of using WhatsApp Business API for your business in Pakistan include enhanced customer support, improved marketing efforts, privacy and security, personalized communication, and a powerful platform for two-way communication.
Q4. What are the features of WhatsApp Business API?
A4. WhatsApp Business API features include a cloud-based shared team inbox, role-based access control, unlimited WhatsApp broadcast messaging, broadcast analytics report, WhatsApp automation with chatbots and auto-replies, and easy native integration with popular tools.
Q5. Can WhatsApp Business API integrate with CRM and other tools?
A5. Yes, WhatsApp Business API can integrate with CRM and other popular tools such as Zoho, Shopify, and WooCommerce.
Q6. How do I choose the right WhatsApp Business API provider for my business in Pakistan?
A6. To choose the right WhatsApp Business API provider in Pakistan, consider your business requirements, pricing, customer support, features, integrations, scalability, and reviews from other businesses.
Q7. What is the pricing for WhatsApp Business API in Pakistan?
A7. Pricing for WhatsApp Business API varies among providers, with some offering a pay-as-you-go model, while others have custom pricing based on business needs.
Q8. Do WhatsApp Business API providers offer a free trial?
A8. Some WhatsApp Business API providers offer a free trial, while others do not.
Q9. Is WhatsApp Business API secure in Pakistan?
A9. Yes, WhatsApp Business API ensures user privacy with end-to-end encryption.
Q10. Can I use WhatsApp Business API for marketing in Pakistan?
A10. Yes, businesses can use WhatsApp Business API for marketing in Pakistan, provided they follow WhatsApp's terms and conditions and spam policies.
