Product Capabilities

Powerful WhatsApp Calling capabilities

Everything you need to manage a high-performance sales or support team on WhatsApp at scale.

Seamless Inbound & Outbound Multi-Call Handling

Handle multiple incoming and outgoing WhatsApp calls simultaneously, so high-intent customers never wait.

Seamless Inbound & Outbound Multi-Call Handling

Automatic Call Recordings

Every WhatsApp call is automatically recorded and stored with the customer conversation, giving teams a single source of truth.

Automatic Call Recordings

Comprehensive Call Logs

Track every interaction with detailed call logs. Instantly review missed, declined, and completed calls - filter by agent, WABA, date, or tags.

Comprehensive Call Logs

Unified Chat + Call Context

Chats, calls, and recordings stay together in one thread, so agents never start a conversation blind

Unified Chat + Call Context

Custom Automation via APIs

Connect DoubleTick with your CRM to automate calls and workflows.

CRM Synced Conversation History

See all chats, calls, and summaries in one place.

AI Call Transcription

Automatically convert calls into searchable text with full conversation context.

AI Call Summaries

Get instant summaries with key points, decisions, and next steps after every call.