Problem
Lack of calling on WhatsApp API creates a major operational challenge
Calls goes untracked
Calls happen outside business systems with no recordings or history.
No visibility for managers
Leaders can’t monitor call quality, outcomes, or agent performance.
Governance gaps as teams scale
No consent tracking, audit trail, or governance on WhatsApp calls.
Trust breaks with unknown numbers
Customers chat with a verified business but receive calls from different numbers - creating confusion and distrust.
Lower pickup due to number mismatch
Calls from a different number break context and reduce answer rates.
Ready to solve these problems?